map-marker Arlington, Virginia

Lack of customer service

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Made several attempts and inquiries to get my bike shipped. After using contact us on the web site, calling (left voice mail) and an email with no answer for 2 weeks now... I will gladly take my business somewhere else while making sure I share my lack of experience with this company *** motoshipper
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Preferred solution: Apology

quincydubois d

Motoshippers a bunch of CROOKS!

I contracted with Motoshippers LLC to move a vintage motorcycle from California to Oregon. I paid these people $625 to ship the bike in an ENCLOSED trailer. Two weeks later the driver shows up (7 ½ hours late) at 10:30 at night with my bike on an OPEN trailer. And he had put it across the very front of the trailer exposing it to every rock and every piece of sand that was thrown up behind the pick-up pulling the trailer. A pick-up that did not even have mud flaps. My bike had been sand blasted from San Diego to Seattle to Central Oregon. I immediately told the driver the bike was to have been shipped in an enclosed trailer and he said ‘well, they did not tell us that’ and he suddenly was intent on getting away. I went to get a camera and upon returning to the truck my bike was off, the driver ready to leave and he simply said ‘good luck getting your money back’. He had no Bill of Lading and said it would be sent via email. Off he went taking with him a new tire that was to have gone with the bike. Jim, the driver was a total ***!
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Reason of review:
Bad quality

Yes you are correct in saying that this company is a bunch of complete *** out to take your money. I have not received my motorcycle yet but already stuck in a total *** show.

I made an online quote with Motoshippers and that was it no mention of how much money it would cost or anything was discussed. After some time went by without ever being contacted I figured that they just did not want my money and wrote them off as not interested in my shipment. I continued my search for another shipping company to move my bike from PA to CO at this point. Then a month later a day before the bike is scheduled to be picked up by Daily Direct shipping Motoshipper picks the bike up and basically is *** me out of the 600 dollars.

I already paid to the great people at Daily Direct shipping to ship my motorcycle.

I will never do business with these pieces of *** again. I might even file a lawsuit just based on principle and will tell every rider I know never to use them.


Would never deal with these guys... 3 voicemails and an, zero, nada. Went with Federal, a professional outfit.


It's unfortunate that the Internet allows a person to post anything they want with no proof required.

We have absolutely stellar reviews from everyone (thousands ) except this customer who unfortunately booked his shipment with a broker , not motoshippers. The broker subcontracted this shipment to motoshippers and asked it to be shipped on an open trailer to save money.

Motoshippers was paid by the broker and this review is highly inaccurate.

I trust anyone reading this will do a Google search box and find that there are pages and pages full of people all over the country that trust us everyday to ship cars and bikes....and love the professional results they get.

reply icon Replying to comment of Guest-1277277

Except you have changed your name to avoid the other poor reviews out there.

For Example: I used you when you were Huntington Beach Haulers. Multiple bad reviews on your unclaimed YELP page for that.

Tim Weig - Karma will catch up with you. How many more bikes do you need to ruin before you've made enough$$ to stop playing the game?

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