Motorgenic
Motorgenic Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motorgenic has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "avoid this vendor at all cost".
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They sell defective products right out of the box and then only will refund you 70% of your original purchase cost
I purchased a stator from motogenic because my stator was not charging my battery well when my headlight was on, though it always started my motorcycle. When I installed their new stator my motorcycle would not start, no spark.
I put my old stator back in and it started right up. Obviously they send me a bad stator. I contacted motogenic and they wanted me to take video and perform multimeter tests. I said I cannot do that.
Then they told me I would have to pay for shipping, send it back to them, they would test it, and only after that and if they found it defective would they then charge me a 30% restocking fee then send me the 70% remainder as the refund.
Totally a poor customer service. Horrible!!!
- Do not offer a full refund even for a known bad product
Preferred solution: Full refund
User's recommendation: avoid this vendor at all cost
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