Motorgenic
Motorgenic Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motorgenic has a 1.0 star rating from 1 review and recent recommendations say avoid this vendor at all cost, reflecting strong customer dissatisfaction.
Positive Feedback
No positives reported by the reviewer; purchase was followed by a nonworking stator and a failed repair outcome.
Negative Feedback / Risk Areas
- Defective parts arriving out of the box cited in Motorgenic reviews.
- Refunds withheld at 30% restocking and customers pay shipping for returns.
- Poor customer service requiring video or multimeter proof before refund, prompting Motorgenic customer complaints.
Key Takeaways for Future Customers
- Expect strict return requirements and potential partial refunds when considering purchases or subscriptions like auto-ship.
- Document issues thoroughly before contacting customer service and be prepared to pay return shipping.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motorgenic has a 1.0 star rating from 1 review and recent recommendations say avoid this vendor at all cost, reflecting strong customer dissatisfaction.
Positive Feedback
No positives reported by the reviewer; purchase was followed by a nonworking stator and a failed repair outcome.
Negative Feedback / Risk Areas
- Defective parts arriving out of the box cited in Motorgenic reviews.
- Refunds withheld at 30% restocking and customers pay shipping for returns.
- Poor customer service requiring video or multimeter proof before refund, prompting Motorgenic customer complaints.
Key Takeaways for Future Customers
- Expect strict return requirements and potential partial refunds when considering purchases or subscriptions like auto-ship.
- Document issues thoroughly before contacting customer service and be prepared to pay return shipping.
Tired of being ignored?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They sell defective products right out of the box and then only will refund you 70% of your original purchase cost
I purchased a stator from motogenic because my stator was not charging my battery well when my headlight was on, though it always started my motorcycle. When I installed their new stator my motorcycle would not start, no spark.
I put my old stator back in and it started right up. Obviously they send me a bad stator. I contacted motogenic and they wanted me to take video and perform multimeter tests. I said I cannot do that.
Then they told me I would have to pay for shipping, send it back to them, they would test it, and only after that and if they found it defective would they then charge me a 30% restocking fee then send me the 70% remainder as the refund.
Totally a poor customer service. Horrible!!!
- Do not offer a full refund even for a known bad product
Preferred solution: Full refund
User's recommendation: avoid this vendor at all cost
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.