by RigidCatfish337 #15057351.0
I fell I was taken advantage of and there's a right way to make money and wrong way to make money and this is not the right way to do it if you want to keep customers coming back. I have rented with this company for years and never have been in put in this position and...
by PissedConsumer1587290 #15872905.0
Rented a bike from Dave Martinez at eaglerider in Albuquerque and he made it go smooth as butter no hassles and when I needed something he jumped to it and got it for me the service was beyond any I’ve ever experienced as well it should be for the price you pay to rent...
Eaglerider - No refunds
by DailyFennecFox451 #14975161.2
I rented a harley ride for 2 days and paid $454.98. I got really sick with upper respitory infection and called to cancel the ride 16 days after I paid and 4 days before the pickup date. I was told that I needed to give a 30 day notice in order to get a refund.
Eaglerider - The most disgenious company I have ever dealt with.
by LuminousTiffany292 #15338011.0
They wouldn't accept my debit card for payment after taking my money each month for almost two years.... from the same account....I strongly advise people to NOT do business with this company....
Eaglerider - Absolutely Horrible
by FarawayFinWhale #14839381.0
I rented a bike 14 days in advance and missed that the specific bike I selected (an Electric Glide) even though it costs more is supposedly in the same class. I get a call while I am on the airplane flying from NYC to Las Vegas that the bike is not available and they will give me a Street Glide. They will not refund my money! Last time I ever use them. Customer Service was horrible - spoke to three different supervisors supposedly and got three different answers.
Eaglerider - Total rip off company. Harley should be ashamed!
by PissedConsumer1525067 #1525067
Planned vacation in Denver area with daughter and son in law. Figured we would rent bikes and see the sights.
Started rental process on eaglerider site. Normally my rental of two Electra Glides would come to about $615.00 per bike. But after they finished adding all kinds of surcharges and fees the bikes went up to $1042.56. Per bike!!
Are you freeking kidding me?!?!
For that price I will buy a trailer and take my own bike. Screw you Eaglerider and I am so disappointed in Harley for being associated with them i will buy a Honda next time..
Eaglerider - AWFUL customer experience - not lifted ONE finger to resolve my dissatisfaction
by FullDiscus #14787281.0
really SAD to experience such AWFUL customer service - first customer service rep HUNG UP on me - second was supervisor - didn't offer up ONE creative idea on how to resolve the dissatisfaction - I guess loyalty doesn't count for anything here - really pathetic business practices - membership is a SCAM too...