Motorcraft
Motorcraft Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motorcraft has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied with customer service and warranty handling; rating distribution 100% unfavorable. Reports include battery and sparkplug failures, a fuel filter explosion, and registration problems when trying to order manuals.
Key Takeaways for Future Customers
- Check warranty coverage and keep purchase records before buying batteries.
- Expect potential delays or difficulty with warranty claims and customer service when reading Motorcraft reviews.
- Be cautious purchasing filters and batteries; confirm supplier will honor replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about denied warranty claims for batteries and sparkplugs.
- Poor responsiveness from customer service and trouble registering on the Motorcraft site.
- Reports of product failures causing engine damage and safety risks.
Positive Feedback
Some customers buy Motorcraft because it is manufacturer recommended and the price can be low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Motorcraft has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied with customer service and warranty handling; rating distribution 100% unfavorable. Reports include battery and sparkplug failures, a fuel filter explosion, and registration problems when trying to order manuals.
Key Takeaways for Future Customers
- Check warranty coverage and keep purchase records before buying batteries.
- Expect potential delays or difficulty with warranty claims and customer service when reading Motorcraft reviews.
- Be cautious purchasing filters and batteries; confirm supplier will honor replacements.
Negative Feedback / Risk Areas
- Frequent customer complaints about denied warranty claims for batteries and sparkplugs.
- Poor responsiveness from customer service and trouble registering on the Motorcraft site.
- Reports of product failures causing engine damage and safety risks.
Positive Feedback
Some customers buy Motorcraft because it is manufacturer recommended and the price can be low.
Media from reviews
Turn one complaint into a collective action
Sunbright, Tennessee
Bad customer service, won’t make an effort to replace a battery that’s less than 2 yrs old
Ray Varner ford wont replace my motorcraft battery, which has 3 yr free replacement, its less than 2 yrs old.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty claim on motorcraft sparkplugsat
- - At 66k miles a spark plug tip melted, causing power loss and temp spikes.
- - Warranty found faulty plug caused piston damage and engine replacement.
I am getting the run around I get shuffled from one department to another back and forth not getting anywhere and back to square one Motorcraft warranty is a joke
- I only use motorcraft because that is the manufacturer recommended
Preferred solution: Pay for damage to truck related to faulty sparkplugs in result to engine failure. Pay for replacement engines
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFuel filter explosion
- - Installed a fuel filter on a 2016 Ford F-250; it exploded on start, diesel sprayed on us, Motorcraft did nothing and opened a case.
This company don’t care
I install fuel filter under the hood of 2016 ford f250 and when trying to start fuel filter exploded and diesel spat all over engine and me and my friend, I call motorcraft and they said they can do nothing just open the case number. The
Preferred solution: The company stands behind there products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty issue
- - Two diesel batteries were replaced.
- - One battery cracked at the positive post and was warranted; the other cracked later and was not.
Have a diesel truck requiring two batteries. Replaced both batteries at the same time within the past 2+ years ago.
One battery had an issue with a small crack on the positive post where it meets the top of the battery about 6 months ago. The local distributor where the batteries were purchased warrantied this battery. I found the same issue with the other original battery approx. 6 months later.
The local distributor said that this one he would not warranty. I feel, if these defective batteries were purchased within the 36 months stated on the battery they should be warrantied.
I am a little pissed. Thanks
User's recommendation: Be very careful where you purchase your batteries.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of response from motorcraft. Cannot reach anyone
- - A local Motorcraft battery distributor declined to warranty a defective battery that should have been replaced within 36 months prior to purchase.
Warranty for defective batteries. A local distributor for motorcraft batteries decided not to warranty a defective battery that should have been replaced within the 36 months prior to the date of purchase.
- Cheap
- Cheap
Preferred solution: Full refund
User's recommendation: Be careful where you purchase your batteries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFord F53 chassis wiring diagram
Despite many attempts I have failed to register on Motorcraft website as I want to purchase a download foe 2004 ford F53 chassis wiring diagram
Preferred solution: help on resolving login issues
User's recommendation: major problems with registering to register to order still have not been successful despite many attempts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOli filter
- - After 200 miles, the FL-1A filter was dry; no oil came out.
- - Pressing the anti-drain valve released oil into the center cavity near the leaf spring.
After only 200 miles, I removed the oil filter (FL-1A) from my motor and went to dump the old oil out of it. No old oil came out of the filter.
I looked inside the filter and it was dry. While looking inside the filter with a flashlight with the base plate and threads pointing straight up, I proceeded to press in on the black anti-drain valve that you can see through the oval inlet holes, with a small screwdriver and immediately I saw oil flow from the outer cavity of the filter into the center cavity. The oil flowed into the center cavity at the bottom of the filter where the leaf spring is located, not through the pleated filter material. This filter is the one with the relief valve at the base where you can see the spring just under the threads that screw onto the motor.
The filter goes onto a 197* ***Cleveland motor to my classic Gran Torino that I bought new 50 years ago. The filter rests with the base plate sitting at about a 45-degree angle upward when screwed onto the motor. I have always been able to dump a large amount of oil out of the filter in all the past oil changes over the years. The oil would always begin to drip down out of the oil filter when I would begin to loosen it from the motor during an oil change.
After all this, I put a new FL-1A oil filter on. One that I could not see a pressure relief valve spring under the threads of the baseplate. I started the motor for 3 minuets, then shut it off. I proceeded to un-screw the filter and the oil started dripping out and down the filter as it always did before.
I removed the filter and it was full of oil, no problem.
Can you explain what could have happened? Thank You, Paul
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