Stephen W Eax
map-marker Jacksonville, Florida

Tricked me into paying $750.

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My car was repossessed.. they assured me for $750 I could get it back. I paid the $750, only to be informed 10 minutes later that my $750 was non-refundable and if I wanted my car I would pay another $1000 or lose the car and the non-refundable $750. They tricked me and then attempted to extort even more money out of me and I still don't have my car or money back!
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Loss:
$1750
Pros:
  • Cheap downpayment
Cons:
  • Simply put everything about this place is a con

Preferred solution: I would like my $750 back as well as the amicable return of my car and we can keep this out of court. I am missing $100+ daily in wages without my car and you're going to be sued for loss of wages too

User's recommendation: Stay as far away from Motor Mall as possible. Janky, shady, sketchy Mall

1 comment
Octaviano Xim

Tried to do the same thing to me when they repo my jeep. Tole them to keep the piece of ****.

Anonymous
map-marker Cranford, New Jersey

Motor Mall - Car Review from Cranford, New Jersey

This place is nothing but a scam they buy salvaged wrecked cars for cheap and fix them half *** then jack up the price and sell them. This is why they sell them ao cheap. The owners name is vadim and he is from russia. He lies and says his name is mike and hes the sales rep manager. He rips off all customers and treats his employees like ***. All he cares about is money and himself. He rips off all customers and has his employees call customers and tell them a bunch of *** to get them to come in. He doesnt even have the cars on the lot that he advertises on the internet. He will repo your car evwn if your a day late just to get your money and then he will put your car rigt back on the lot after 10 days and resale it and make his money over and over again. This place is the biggest crock of *** scam ive ever witnessed. It needs to be shut down ajd reported to the mews and BBB. Please do not give this piece of *** Russian your money. Hes a heartless ***!!! So is his manager Kaeline AKA Karrie!!! Be aware of this place i know first hand how bad they are to people. Oh and they tell you that you have a warranty on all cars and seven days to return it if you dont like it but if you return it he will not give you a refund he will make you choose another vehicle in the lot and pay even more money and you have to get approval from him to fix your car under warranty and they dont even fix whats wrong with it they will lie and tell you its something simple and barely fix it and then tour warranty is up and your ***. If you are smart you will help shut this snake down and DO NOT SPEND YOUR MONEY AT THIS PLACE TRUST ME YOU WILL NOT BE HAPPY!!! PKEASE SPREAD YHE WORD!!!
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Reason of review:
Bad quality
Anonymous
map-marker Portland, Michigan

Motor Mall Inventory Review from Portland, Michigan

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Made the mistake of giving this company my cell number so that they could try to find a good used car for me. I bought from another company a month ago but they text me and call me a few times a day. I have told them that I bought elsewhere and please stop but they keep calling. One guy even called me twice the same day even though I told him to take my name off the call list the first time. They are a scam company!
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Reason of review:
Poor customer service

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