MotoNovo Finance
MotoNovo Finance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MotoNovo Finance reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendations state: Avoid MotoNovo. Reviews cite high price levels and poor diversity of services.
Positive Feedback
No positive feedback appears in the available review; consumers report dissatisfaction with pricing and service options.
Negative Feedback / Risk Areas
- Customers report being misled about finance costs and the true APR, forming core MotoNovo customer complaints.
- Complaints include ignored consumer rights, refusal of refunds, and continued withdrawals causing billing disputes.
- Poor customer service response and lack of accountability are repeatedly mentioned.
Key Takeaways for Future Customers
- Expect a high price level and limited product diversity; consider other lenders.
- Check contract APR and payment processes carefully to avoid billing issues.
- Be prepared for potential customer service challenges and to escalate disputes if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MotoNovo Finance reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendations state: Avoid MotoNovo. Reviews cite high price levels and poor diversity of services.
Positive Feedback
No positive feedback appears in the available review; consumers report dissatisfaction with pricing and service options.
Negative Feedback / Risk Areas
- Customers report being misled about finance costs and the true APR, forming core MotoNovo customer complaints.
- Complaints include ignored consumer rights, refusal of refunds, and continued withdrawals causing billing disputes.
- Poor customer service response and lack of accountability are repeatedly mentioned.
Key Takeaways for Future Customers
- Expect a high price level and limited product diversity; consider other lenders.
- Check contract APR and payment processes carefully to avoid billing issues.
- Be prepared for potential customer service challenges and to escalate disputes if needed.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cranmore, England
3.“I want to warn others that MotoNovo misled me about the cost of finance and ruthlessly ignored my rights as a consume
- - Financing costs misrepresented; real APR hidden.
- - Car was faulty; I rejected within 30 days.
- - MotoNovo ignored rights and continued taking payments.
I was deliberately misled about the true cost of financing when taking out an agreement through MotoNovo. The dealer hid the real APR, failed to register me as the legal keeper, refused to provide service history, and sold me a faulty car.
I lawfully rejected the vehicle within 30 days, but MotoNovo ignored my consumer rights, breached FCA rules and the Consumer Credit Act, and continued taking money from my account.
They forced me into arrears and threatened me daily with action.
I explained repeatedly that I am a single mother of two without a car to take my children to school. MotoNovo showed no compassion, no accountability, and no duty of care. Even appeals to the CEO of their parent company Aldermore Group were ignored.
This company is ruthless and predatory.
Families deserve protection, not exploitation. Avoid MotoNovo at all costs
- Dishonest
- Non-law abiding
- Unethical
Preferred solution: Cancel my agreement immediately, refund my deposit in full, and erase the arrears record.
User's recommendation: Avoid MotoNovo
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