Me too happened to me with an order for my kawasaki, page 267 USD, I send mail, call, send fax no answer, also claimed through their website and do not respond, are thieves adema brand representatives will say we should warn these to take action "Thank you for placing an order with Motogrid. Your order number is #48251 We are currently in the process of completing your order. Motogrid ships Monday through Friday 9am to 5pm CST. Orders placed after 11:00 am or on the weekend will be processed on the next business day. If the product ordered is not on backorder and all billing information is verified with your credit card company, shipment will usually occur within 3 business days. However, parts may arrive to our warehouse from a number of different warehouses throughout the United States, which may delay the shipment an additional 2 business days. When an item on your order has been released for shipment, a shipping confirmation email will be sent with the carrier and shipment information. For any additional questions regarding your order please contact Order Status, via e-mail at orderstatus@***.com ---------------------------------------------------------- Bill To: jorge alejandro Gonzalez Reyes (CL137X14684N) 7801 NW 37th Street Doral, MIAMI, FL 33161 US Phone: 305 592 **** Email: jagr2305@***.net Ship To: jorge alejandro Gonzalez Reyes (CL137X14684N) 7801 NW 37th Street Doral, MIAMI, FL 33161 US Phone: 305 592 **** 1 of 42041-**** - Kawasaki - SPROCKET-HUB,46T @$51.62ea. 1 of 92057-**** - Kawasaki - CHAIN,DRIVE,DID520VP2X114L @$154.59ea. 1 of 92058-**** - Kawasaki - JOINT-CHAIN,DRIVE @$7.89ea. 1 of 13144-**** - Kawasaki - SPROCKET-OUTPUT,15T,#520 @$25.93ea. Subtotal: $240.03 Shipping: $21.79 via UPS Ground Estimated Delivery: 5/26/14 - 5/29/14 Sales Tax: $0.00 Total Amt: $261.82 www.motogrid.com 1-877-MOTOGRID We are Available for On-Line ordering 24/7 Joliet, IL 60435 815-730-**** salesdept1@***.com"