Anonymous
map-marker Santiago, Region Metropolitana

Motogrid unable to continue scamming people

Me too happened to me with an order for my kawasaki, page 267 USD, I send mail, call, send fax no answer, also claimed through their website and do not respond, are thieves adema brand representatives will say we should warn these to take action

"Thank you for placing an order with Motogrid.

Your order number is #48251

We are currently in the process of completing your order. Motogrid ships

Monday through Friday 9am to 5pm CST. Orders placed after 11:00 am

or on the weekend will be processed on the next business day.

If the product ordered is not on backorder and all billing information

is verified with your credit card company, shipment will usually occur

within 3 business days. However, parts may arrive to our warehouse from

a number of different warehouses throughout the United States, which may

delay the shipment an additional 2 business days. When an item on your

order has been released for shipment, a shipping confirmation email will

be sent with the carrier and shipment information. For any additional

questions regarding your order please contact Order Status,

via e-mail at orderstatus@***.com

----------------------------------------------------------

Bill To:

jorge alejandro Gonzalez Reyes (CL137X14684N)

7801 NW 37th Street Doral,

MIAMI, FL 33161

US

Phone: 305 592 ****

Email: jagr2305@***.net

Ship To:

jorge alejandro Gonzalez Reyes (CL137X14684N)

7801 NW 37th Street Doral,

MIAMI, FL 33161

US

Phone: 305 592 ****

1 of 42041-**** - Kawasaki - SPROCKET-HUB,46T @$51.62ea.

1 of 92057-**** - Kawasaki - CHAIN,DRIVE,DID520VP2X114L @$154.59ea.

1 of 92058-**** - Kawasaki - JOINT-CHAIN,DRIVE @$7.89ea.

1 of 13144-**** - Kawasaki - SPROCKET-OUTPUT,15T,#520 @$25.93ea.

Subtotal: $240.03

Shipping: $21.79 via UPS Ground

Estimated Delivery: 5/26/14 - 5/29/14

Sales Tax: $0.00

Total Amt: $261.82

www.motogrid.com

1-877-MOTOGRID We are Available for On-Line ordering 24/7

Joliet, IL 60435

815-730-****

salesdept1@***.com"

View full review
Loss:
$267
1 comment
Guest

I am the owner and President of Motogrid.com. We have been in the power sports business for over 35 years!

All of the parts ordered and paid for by Barradas-Figueira, Danny Manuel were ordered on May19th and re orderd with the manufacture on May 20th. All the parts were shipped to the customer of record in less than one week. All of the parts were delivered AND SIGNED FOR on June 4th. We do not accept any inquiries from a person NOT responsible for ordering the parts or paying for them.

That is illegal. So, parts were ordered, parts were paid for and parts were delivered and accepted.

Another done deal just like the last 30,000 deals we've done in the past 35 years. We will not speak to anyone other than the person on record and paying for any parts according to privacy laws.

Janele Dzg

Online parts order

Updated by user Feb 28, 2013

Today is the 28th of Feb, 2013

Original review Feb 28, 2013

Before you order from Motogrid.com, please hear my story.On the 28th of Jan, 2013, I placed an order for 2 pistons and ring sets for a total of $202.84. The parts showed that they were avaliable and the expected delivery date was 2/4/13 through 2/7 13.

on the 15th of Feb. I called and left a message inquireing about my order. I have done this at least 15 times, including emailing their parts department and they never replied or answered the phone. One time 2 weeks ago I called after hours and somebody answered the phone and said they would call me back in 5 days with an explanation and tracking number.

Guess what did not happen? I've been calling and emailing with no reply so I am really fed up with this group of thieving frauds and am posting everywhere I can so you don't get ripped off like me. If you don't believe me, try calling 815 730 **** (this is their parts number) you'll get a kick out of it because they told me to leave a brief message, phone number and order number (47290) and they will return my call. Try emailing them at salesdept1@***d and see what happens.

You guessed it, nothing but high blood pressure. My name is Patrick and this unfortunately a true story.

View full review
Loss:
$203
1 comment
Guest

If you are having problems, call the company direct. #815 725 ****. The company is *** World Cycles located in Joliet Illinois

Janele Dzg
map-marker Joliet, Illinois

On line parts order

Before you order online from this company, please hear my story. I ordered 2 pistons and ring sets from Motogrid.com.

They were happy enough to take my $202.84 but then I did not get my parts. I ordered them on the 28th of Jan.,2013I was supposed to receive them between the 4th and 7th of Feb,2013. Today is the 27th of Feb.,2013 and I still haven't received them. To make matters worse, when I try to call them and email them (about 15 times each) they do not reply.

My name is Patrick McGrath and I'm committed to getting the word out that this company is a fraud and will gladly take your money but won't deliver. This is a true story and if you don't believe me just try to call and email them and see if you get a reply. I give them a negative star.

If you don't believe me, try calling them yourself at 815 730 **** and try to email them at salesdept1@***.com. You won't get a reply no matter how many messages you leave.

View full review
Loss:
$203

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