Motogrid unable to continue scamming people

Me too happened to me with an order for my kawasaki, page 267 USD, I send mail, call, send fax no answer, also claimed through their website and do not respond, are thieves adema brand representatives will say we should warn these to take action "Thank you for placing an order with Motogrid. Your order number is #48251 We are currently in the process of completing your order. Motogrid ships Monday through Friday 9am to 5pm CST. Orders placed after 11:00 am or on the weekend will be processed on the next business day. If the product ordered is not on backorder and all billing information is verified with your credit card company, shipment will usually occur within 3 business days. However, parts may arrive to our warehouse from a number of different warehouses throughout the United States, which may delay the shipment an additional 2 business days. When an item on your order has been released for shipment, a shipping confirmation email will be sent with the carrier and shipment information. For any additional questions regarding your order please contact Order Status, via e-mail at orderstatus@***.com ---------------------------------------------------------- Bill To: jorge alejandro Gonzalez Reyes (CL137X14684N) 7801 NW 37th Street Doral, MIAMI, FL 33161 US Phone: 305 592 **** Email: jagr2305@***.net Ship To: jorge alejandro Gonzalez Reyes (CL137X14684N) 7801 NW 37th Street Doral, MIAMI, FL 33161 US Phone: 305 592 **** 1 of 42041-**** - Kawasaki - SPROCKET-HUB,46T @$51.62ea. 1 of 92057-**** - Kawasaki - CHAIN,DRIVE,DID520VP2X114L @$154.59ea. 1 of 92058-**** - Kawasaki - JOINT-CHAIN,DRIVE @$7.89ea. 1 of 13144-**** - Kawasaki - SPROCKET-OUTPUT,15T,#520 @$25.93ea. Subtotal: $240.03 Shipping: $21.79 via UPS Ground Estimated Delivery: 5/26/14 - 5/29/14 Sales Tax: $0.00 Total Amt: $261.82 www.motogrid.com 1-877-MOTOGRID We are Available for On-Line ordering 24/7 Joliet, IL 60435 815-730-**** salesdept1@***.com"
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1 comment
#839401

I am the owner and President of Motogrid.com. We have been in the power sports business for over 35 years!

All of the parts ordered and paid for by Barradas-Figueira, Danny Manuel were ordered on May19th and re orderd with the manufacture on May 20th. All the parts were shipped to the customer of record in less than one week. All of the parts were delivered AND SIGNED FOR on June 4th. We do not accept any inquiries from a person NOT responsible for ordering the parts or paying for them.

That is illegal. So, parts were ordered, parts were paid for and parts were delivered and accepted.

Another done deal just like the last 30,000 deals we've done in the past 35 years. We will not speak to anyone other than the person on record and paying for any parts according to privacy laws.

ID
#493016 Review #493016 is a subjective opinion of poster.
Location
Santiago, Region Metropolitana
Loss
$267
New Reviewer

Online parts order

Update by user Feb 28, 2013

Today is the 28th of Feb, 2013

Original review posted by user Feb 28, 2013
Before you order from Motogrid.com, please hear my story.On the 28th of Jan, 2013, I placed an order for 2 pistons and ring sets for a total of $202.84. The parts showed that they were avaliable and the expected delivery date was 2/4/13 through 2/7 13. on the 15th of Feb. I called and left a message inquireing about my order. I have done this at least 15 times, including emailing their parts department and they never replied or answered the phone. One time 2 weeks ago I called after hours and somebody answered the phone and said they would call me back in 5 days with an explanation and tracking number. Guess what did not happen? I've been calling and emailing with no reply so I am really fed up with this group of thieving frauds and am posting everywhere I can so you don't get ripped off like me. If you don't believe me, try calling 815 730 **** (this is their parts number) you'll get a kick out of it because they told me to leave a brief message, phone number and order number (47290) and they will return my call. Try emailing them at salesdept1@***d and see what happens. You guessed it, nothing but high blood pressure. My name is Patrick and this unfortunately a true story.
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1 comment
#677085

If you are having problems, call the company direct. #815 725 ****. The company is *** World Cycles located in Joliet Illinois

ID
#388828 Review #388828 is a subjective opinion of poster.
Loss
$203
New Reviewer

On line parts order

Before you order online from this company, please hear my story. I ordered 2 pistons and ring sets from Motogrid.com. They were happy enough to take my $202.84 but then I did not get my parts. I ordered them on the 28th of Jan.,2013I was supposed to receive them between the 4th and 7th of Feb,2013. Today is the 27th of Feb.,2013 and I still haven't received them. To make matters worse, when I try to call them and email them (about 15 times each) they do not reply. My name is Patrick McGrath and I'm committed to getting the word out that this company is a fraud and will gladly take your money but won't deliver. This is a true story and if you don't believe me just try to call and email them and see if you get a reply. I give them a negative star. If you don't believe me, try calling them yourself at 815 730 **** and try to email them at salesdept1@***.com. You won't get a reply no matter how many messages you leave.
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ID
#388503 Review #388503 is a subjective opinion of poster.
Location
Joliet, Illinois
Loss
$203

About

Summary

Motogrid is a line parts store for Honda, Yamaha, Kawasaki and Suzuki genuine factory OEM and aftermarket motorcycle and ATV parts, accessories and apparel. Motogrid has been shipping parts worldwide since 2004 and offer easy, simple to use, parts look-up diagrams. Motogrid.com provides a safe and secure, hassle-free way to order all of Honda, Yamaha, Kawasaki and Suzuki sport-bike, cruiser or dirt-bike motorcycle factory and aftermarket parts, accessories and apparel online at greatly discounted prices. Motogrid has compiled the largest on-line database of Parts and Accessories with an easy-to-use Parts Look-Up Microfiche. MOTOGRID Available for On-Line ordering 24/7 at Joliet IL 60435.

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