Motofino
Motofino Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 1 review. Consumers are mostly neutral with mixed Motofino reviews noting ease of web use but ongoing scooter reliability concerns.
Key Takeaways for Future Customers
- Expect easy website navigation when researching Motofino reviews and parts.
- Ordering parts may require persistent contact with customer service.
- Warranty service can involve long travel or shipping to a distant service center.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow callbacks.
- Recurring mechanical and electrical failures reported under warranty.
- Parts availability and pricing issues when ordering parts for scooters.
Positive Feedback
Customers value location, discounts and find the website easy to use.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.4 star rating based on 1 review. Consumers are mostly neutral with mixed Motofino reviews noting ease of web use but ongoing scooter reliability concerns.
Key Takeaways for Future Customers
- Expect easy website navigation when researching Motofino reviews and parts.
- Ordering parts may require persistent contact with customer service.
- Warranty service can involve long travel or shipping to a distant service center.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and slow callbacks.
- Recurring mechanical and electrical failures reported under warranty.
- Parts availability and pricing issues when ordering parts for scooters.
Positive Feedback
Customers value location, discounts and find the website easy to use.
Media from reviews
Trying to order parts
- - Multiple calls over days with no callback.
- - Email from Dave to call back on July 30.
- - Web site is nice but customer service is lacking.
I have tried calling to orders some parts for 3 or 4 days, I get an answering machine but no call back. I received one e-mail from Dave telling me to call back Monday July the 30th, called 3 times that day, on the 31st I have called 4 times.
They have a nice web page but customer service is a bit lacking. i am trying to order some body panels and lights for a Motofino scooter and being just my luck this is the only place I can find in the USA. Many places on their web site is states contact us for ordering parts that are in the catalogs for each model of scooter, mine being a MF50QT-6 that I very much is getting a bit tired looking and needs a facelift.
The only way to do a makeover is to buy some new parts. The parts seem a bit pricey compared to other makes but I don't care about the cost.
- Ease of web page use
- Not being able to order the parts advertised
Preferred solution: Let the company propose a solution
Continual Issues with Motofino Brand
- - Electrical issues persist since day one; repeated dealer service; parts replaced; warranty active; rear-tire power loss near crash.
I bought a motofino qt50 back in 2014-mar. Since day one, I've been having electrical issues where my headlight, dash light, and running light DO NOT WORK. I've taken it into service at least a dozen times. To be clear, I have NEVER done any work on it myself, rather having always taken it to a dealer to get work done. I've replaced several parts, all of which multiple times and TO THIS DAY the problem persists. Just last night while driving, my rear tire lost power and I nearly got hit by the car behind me.
I have made arrangements with Motofino to have service done by one of their own mechanics, but not only would i be without transportation for Several days, but I have to either ship the bike, or take a vacation and go to Georgia where I was directed to have work done, 4 states away.
My warranty is STILL in effect.
In spite of multiple services, at multiple locations, with multiple mechanics, I'm STILL having the issue.
My advice to anyone reading this, don't buy motofino, they're a cheap imitation of the real thing and it shows. They look nice, and mean well, but when it comes down to it buying from them has been nothing if not dangerous to me.
Preferred solution: Let the company propose a solution
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Verified ReviewerResolved: Scooter is garbage.
- - 2,621 miles; engine required multiple repairs.
- - Promised help; a used engine with a blown crankshaft was sent.
UPDATE. Just sold a 2010 Motofino MF50QT-2 that i received for free with a blown crankshaft, i replaced the crank with an aftermarket taiwwan built and got it running again.
the plastics on the QT-2 were exceptionally durable unlike the QT-6 i originally owned, the scooter had been through a lot of hard miles in all kinds of weather and i have to say except for the blown crank it held up with only a few scratches.
the engine died at 3000 miles, the brakes were still original and had most of the pads left, everything still worked, i have to say despite everything i was impressed with the overall quality of the QT-2, if not for only having 10 inch wheels i probably would have kept it for a daily rider, it really came to life with the new crankshaft and a new Keihin carb.
if you are in the market for a Motofino i would not recommend a QT-6 but i think you would be very happy with a QT-2 or 10D model.
the owner of the company is an awesome guy i just wish things were followed through with my issues i had with the QT-6.
hind sight i should have just bought the 10D to start with. they do need to work on their warranty and allow consumers to change their own oil with a stipulation that if it is proven that damage was caused from improper maintenance the warranty is void.
I gave up on getting situation resolved with Motofino, i recently bought another name brand scooter and it is great and a lot better quality at a cheaper price.
Scooter has 2,621 miles on it and in those miles the engine had to be repaired half a dozen times.
I have been in contact with the company several times and was made empty promise after promise so finally i said just send me a good used engine and i will move my stuff over to it, i received a used engine with a blown crankshaft, i have to get a new crankshaft if i want to have any more use of my $1,200 scooter.
The owner of the company said i must be doing something wrong if the original engine keeps losing oil (it leaks out of the block), he also said i requested a used engine and that is what i got, he refuses to do any more to help even when i explained that the used engine he sent was blown.
I have seen a few other Motofino scooters leaking oil so i am not alone.
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it is not just Motofino it is all chinese made scooters.
they will have electrical issues and belts will break.
the difference is that a Motofino will not blow the engine due to inferior metals and the plastics will hold up a lot longer.
i know this is an older post and i hope your issue has been resolved by now.