Anonymous
map-marker Boardman, Oregon
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I Couldn’t get a straight answer about service.

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3.8
I bought a new $68K Toyota Supra A91 and nobody knew anything about it. Its a new model now built by BMW. Very high tech and frustrating to operate. Dealer was very little/no help for the first 6 months and I was misinformed on several issues. Didnt even know the service intervals! I called everyone, looked online and personally went to the dealer several times... NO success. I stumbled over Pissedconsumer.com and they gave me a number to Toyota Corporate Customer Service. I told them I got their number from P.O.C. and within 20 minutes I had a great response, apologies and all the info I needed. For now, Im a happy camper. I also know where to go if I have future issues. Thanks Pissedconsumer.com Oh, this new car is also using oil! Watch for that story in the future.
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User's recommendation: Do not deal with any uninformed staff EVER.

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