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Never received product, never received refund

1.0
Original review updated by user Sep 26, 2022
Ordered a custom cornhole set for my husband in April, for Father's Day. Assured they would be ready by Father's Day, they were not. I messenger'd seller she has reasons and excuses, I waited patiently asking every couple of weeks for a update, (seller never initiated updates) was told cornhole sets were almost done. This goes on for months then finally seller admitts its not working out and she will refund me. But still hasn't refunded, more reasons/excuses now she's not responding to any of my messages N
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ID
#4015925 Review #4015925 is a subjective opinion of poster.
Loss
$243
Preferred solution
Full refund

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Verified Reviewer New Reviewer

Paid for a custom art piece, waited four months, never received.

1.0
Mossy Moose Gifts and Gallery - Paid for a custom art piece, waited four months, never received.
I ordered and paid for a custom art piece to be made by Lacie Mcginnis, owner of Mossy Moose in Wallace ID. After waiting for about 2 months I saw an advertisement for 30% off of new orders. After bringing this up to Lacie, that I was annoyed that they were offering...
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ID
#3762272 Review #3762272 is a subjective opinion of poster.
Cons
  • Poor management
  • Horrible customer service
Preferred solution
Deliver product or service ordered

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Not a Reputable Business

1.0
Update by user Mar 04, 2022

This business has combined both of their stores and remodeled. Interesting.

The owners|management have not responded to any demand payment letters, emails or calls.

Certified letters have been sent and picked up by owners. BBB complaint, FTC complaint made, and now It’s attorney time.

Original review updated by user Feb 01, 2022
Whimsy Moose Boutique 414 6th St. or Mossy Moose 418 6th St. Wallace, Idaho. I have consigned with both stores, owned by the same couple. They have been extremely late on EVERY PAYMENT to me for my sales. I think it's because I'm out of the area, and cannot dispute to their face. Now they won't give me payment or reconciliation of inventory sold or payment since November 2021. I'm out $27,000! I wonder if they are doing this to all their vendors? Be very concerned if you consign with them, and be weary if you buy from them, are their consignors are getting paid, or they are pocketing it?

User's recommendation: Be cautious if you are a consignor, you may not be getting paid!

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#3307985 Review #3307985 is a subjective opinion of poster.
Location
Wallace, Idaho
Pros
  • Great area
Cons
  • Poor management
Loss
$27000
Preferred solution
Full refund

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