Joe A Nes

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Verified Reviewer

Over due item..

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It's been a little over a month, since I purchased an item from the Moshi company. It also took me awhile to attempt to reach out to them, reason being that there was no phone number or email address to contact them.

There's also another discrepancy after I purchased the item from their website, they didn't include a tracking number to know weather or not the item was sent. When I finally reached them I received an email from their customer service department. All they could tell me was that they would look into it and get back to me, within 10 working days.

I haven't heard from them yet ?? I'm beginning to regret that I purchased anything from this company..I personally wouldn't recommend it.

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Loss:
$45
Pros:
  • Advertise great products

Preferred solution: Deliver product or service ordered

User's recommendation: Unless you have money to burn, I wouldn't purchase anything from this company.

Joe A Nes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Den825094@***.com

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I sent an order for a human dog bed and I haven't received it yet. Would you kindly let me know if it has been sent yet??

Thank you,Mr. Joe Arevalo

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Pros:
  • Good deals
Cons:
  • No delivery tracking number and company phone number

Preferred solution: Deliver product or service ordered

User's recommendation: My main concern is that, I wasn't provided with a tracking number to track the item that I purchased. Plus the fact that there wasn't a phone number to reach the company for questions..

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