Moshi
Moshi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moshi has a 1.8 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable sentiment reported.
Key Takeaways for Future Customers
- Read recent Moshi reviews before purchasing to check for reported issues with orders.
- Be cautious with subscriptions or trial offers since unexpected annual charges are reported.
- Expect limited phone support; plan questions around email correspondence.
Negative Feedback / Risk Areas
- No tracking number provided for shipments is a common Moshi customer complaints theme.
- Customers report billing and refunds problems, including unknown charges and difficulty obtaining refunds.
- Poor customer service response and lack of a working phone number create delays resolving issues with auto-ship or orders.
Positive Feedback
Advertises attractive products and good deals, with a reported medium price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moshi has a 1.8 star rating from 2 reviews with consumers mostly dissatisfied and a 100% unfavorable sentiment reported.
Key Takeaways for Future Customers
- Read recent Moshi reviews before purchasing to check for reported issues with orders.
- Be cautious with subscriptions or trial offers since unexpected annual charges are reported.
- Expect limited phone support; plan questions around email correspondence.
Negative Feedback / Risk Areas
- No tracking number provided for shipments is a common Moshi customer complaints theme.
- Customers report billing and refunds problems, including unknown charges and difficulty obtaining refunds.
- Poor customer service response and lack of a working phone number create delays resolving issues with auto-ship or orders.
Positive Feedback
Advertises attractive products and good deals, with a reported medium price level.
Fraud
- Requests a letter confirming she did not make the purchases and has no account; fraud claim.
- Reports 867.23 in Chime charges not made by her.
be very careful I need a letter from you guys stating that it wasn't me who did all of the purchases, and that I don't have an account with you guys and that it was fraud, I have over 867.23 of charges on my chime account and it was not me . I would really appreciate it, Thank you so much, Laura Gimm
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User's recommendation: Be very careful they got my account they can get yours
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnknown charges from Moshi
- Phone line is busy and calls go unanswered.
- Charged for a full year after a free trial; requests refund of $50.
Im trying to contact you via your phone number all I get is number busy. Why wont you pick up your calls after providing your the number to reach myself Im not good at typing I like it better when I express myself through talking but my question is why would you charge my card for the whole year when I was just trying a free trial to see if my baby will like it I take that as obtaining money by force pretends then later on you refuse to answer calls so that you are not questioned anyways I want my money back Im not ready to pay Moshi my $50
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver due item..
- Purchased from Moshi over a month ago.
- No contact info or tracking number provided.
- Support said they'd respond within 10 days, but no update.
It's been a little over a month, since I purchased an item from the Moshi company. It also took me awhile to attempt to reach out to them, reason being that there was no phone number or email address to contact them.
There's also another discrepancy after I purchased the item from their website, they didn't include a tracking number to know weather or not the item was sent. When I finally reached them I received an email from their customer service department. All they could tell me was that they would look into it and get back to me, within 10 working days.
I haven't heard from them yet ?? I'm beginning to regret that I purchased anything from this company..I personally wouldn't recommend it.
- Advertise great products
Preferred solution: Deliver product or service ordered
User's recommendation: Unless you have money to burn, I wouldn't purchase anything from this company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDen825094@***.com
I sent an order for a human dog bed and I haven't received it yet. Would you kindly let me know if it has been sent yet??
Thank you,Mr. Joe Arevalo
- Good deals
- No delivery tracking number and company phone number
Preferred solution: Deliver product or service ordered
User's recommendation: My main concern is that, I wasn't provided with a tracking number to track the item that I purchased. Plus the fact that there wasn't a phone number to reach the company for questions..
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