Dash entertainment display screen goes black

Moses Ford of St Albans - Dash entertainment display screen goes black
Moses Ford of St Albans - Dash entertainment display screen goes black
Moses Ford of St Albans - Dash entertainment display screen goes black
Entertainment touch screen went blank Feb.26,2020. Here is result of diagnostic tech...Repair Services: Entertainment/Communication System Concern (Radio, DVD, CD, iPod, etc.) - Center screen on/off intermittently. Cx is going to try to get issues on video. Screen went blank again on March 24th. and Ford tech. said bring vehicle back next time it happened, even though picture was taken of black screen. Tech. disconnected "Hum" Verizon reader from OBD plug and said that was the problem, but I know it isn't because I have used device in multiple vehicles without problem. Dealership is Moses Ford in ST. Albans WV.
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ID
#1838366 Review #1838366 is a subjective opinion of poster.
Location
South Charleston, West Virginia
Service
Moses Ford Of St Albans Diagnostics

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