Reviews and Complaints about Mortgages
Mortgage Modification
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...I was informed in November our mortgage payment was now to be increased $120...
Seterus - Money grabbers.
Our home loan was transferred...
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I had this page bookmarked in...
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Latest Reviews
Franklin American Mortgage - WORST EXPERIENCE EVER
#1592598
DO NOT USE THIS COMPANY. They are the absolute worst. I bought a house with my husband at the time, and shortly after we bought the house we divorced. I sent in all paper work requested to show I had assumed the loan and was under the impression everything was taken...
Mr Cooper - Re-finance Elsewhere - They Don't Understand English
Mr Cooper
#1592443
Why do people who barely speak English maintain my mortgage accounts for a company that calls itself "Mr Cooper". Why would go through huge hurdles and obstacles to refinance with this company when I can get a better deal and better communication from a company who's employees actually reside in the same country as my houses.
NACA - A trainwreck
NACA
#1592461
I worked a a loan counselor and had experience working in the mortgage industry for many years. My first red flag was being told they didn’t want to hire anyone with experience.
I should have known it was going to be a disaster. No one, from the top to the bottom had a clue what they were doing and put clients through unnecessary hoops, over and over.
I should have known it was going to be a disaster. No one, from the top to the bottom had a clue what they were doing and put clients through unnecessary hoops, over and over.
Specialized Loan Servicing - Estate paperwork
Specialized Loan Servicing
#1592195
I submitted proof that I was named the Administrator of my Father’s Estate in February of 2019 . I called on Friday July 12,2019 as I am selling the house and need a payoff.
I was advised that the pepper work had never been reviewed and that they were expediting the request because it should have been done months prior. I was advised to allow 3 business days for the documents to be reviewed.
I called back on Thursday July 18, 2019 to be told that they still were not reviewed and that there was nothing they could do to help. They advised for me to call back on Monday to hopefully have the issue reviewed.
I was advised that the pepper work had never been reviewed and that they were expediting the request because it should have been done months prior. I was advised to allow 3 business days for the documents to be reviewed.
I called back on Thursday July 18, 2019 to be told that they still were not reviewed and that there was nothing they could do to help. They advised for me to call back on Monday to hopefully have the issue reviewed.
Suddenlink - Disorganized and Deceitful
#1592450
Although I have no complaint about the quality of your product I must express how unhappy we are at the office in Stillwater. We have set 6 different appointments to have two additional cables run in our home. Each time either no one showed up or when they did the would...
Amerisave - Don't do business with them.
Amerisave
#1591314
I lost 500.00 application fee to these ***
Honda Financial Services - Lost title
#1592449
I paid off my car and have not received my title. I called and waited 25 minutes to speak with someone to find out what happened. They mailed it out on June 28th, and it is now July 18th, and I still have not gotten it. Why was this important document sent through USPS...
PennyMac mismanaging escrow accounts
#1589779
For the second year in a row, they have told me that my mortgage payment will go up due to my escrow account being deficient. The numbers on their statements they sent out are wrong and they are looking for another lump sum due or raising the payment. They forgot to...