New Reviewer

Not a reputable jeweler and doesn't know the law.

I came here to see if I could get an unmarked ring stamped after getting it tested and confirmed that it was 18k gold. I googled on-line and found out a jeweler can stamp an unmarked ring once they confirm it's authenticity. So I go to Morningstar and asked the guy at the front, I think is the owners *** son Eric, if they provide that service and he said no one does that and it's considered fraud. Even the black police officer doing a detail said it's illegal. So I asked can I get the ring tested at least and he advised me to go to the back and they will check it. As I was walking away he makes some comments to a customer and I hear them laughing at me. (Nice way to treat your customers bozo). Anyways, the guy in the back checked the ring and confirmed it was 18k but said they don't stamp but some jewelers do. I told him what the cop and the guy at the front said and he said it's not illegal and some jewelers do hammer stamp marks once they confirm it's real. He told me Jewelry Depot at Oakwood Plaza might do it. So I go to Jewelry Depot and I spoke with Lillian and she tested it and said not only can they stamp it, it's COMPLETELY LEGAL. So there you have it. The *** at the front and the cop don't even know they're laws and he works at a jewelry store? FOOLS! The cop should be embarrassed. LMAO! Who's laughing now *** Oh wait I forgot Morningstar's not a reputable jeweler. You guys deserve -5 stars.
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1 comment
#1022835

Morningstar's Jewelers is a brick and mortar, family owned business which has been serving the South Florida area for 57 years. We have built a strong and respectable following over the years.

This is due in part to the quality of our merchandise and good customer service.

Morningstar's maintains a pleasant atmosphere and we treat our customers in a fair and civil manner. We are terribly sorry if you had the impression that we were making fun of you. That would not only violate all Morningstar's policies on customer service, it would jeopardize the reputation that we spent so many years building.

We pride ourselves on our good customer service.

We have an expert Jewelry and Watch repair department on the premises. After careful validation of the correct karat, the jewelry repair department would be able to stamp the jewelry.

Please accept our sincere apology for any misunderstanding that arose from this incident

Respectfully Yours,

Morningstar's

ID
#676009 Review #676009 is a subjective opinion of poster.
Location
Hollywood, Florida
Reason of review
Poor customer service
New Reviewer

Morningstar's Jewelers and Pawnbrokers

These crooks use a clever scheme of fronting as a legitimate jewelry store, but in reality are a low life, seedy, pawn broker, even amongst their peers...an industry that exploits the consumer at their worst time possible. If you need something to pawn, go elsewhere, or you risk being treated like a second class citizen, and be paid next to nothing for your item. Avoid these *** entirely.....They have been is business for a long time, no doubt selling the same jewelry they tell their patrons is worthless, and of a lesser quality, and they should know all about low quality, since their business is exactly that...
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3 comments
#540099

Lame commentary by business.......sadly the worst businesses stay open a long time...... :x

#651188
@PissedConsumer540099

I been a costumer for many years at Morningstars and they are excellent! People that talk bad about this place are people that have no idea about pawnshops.

This place is organize, safe and they are very fair. They always give me the highest amount of $ for my items. I get treated very well and kindly.

I also bought a Rolex on Layaway. It is like new but I paid much less than what it will cost on another place :) :grin

#533388

We have been in business for 54 years in Hollywood, FL., and we are fifth (5th)generation. We are Members of Better Business Bureau and Jewelers Board of Trade.

We buy and sell diamonds, jewelry and watches only. We are highly regarded in the industry and could not have remained in business this long if we did not treat our customers well..

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ID
#259945 Review #259945 is a subjective opinion of poster.
Location
Overland Park, Kansas

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