Iraida P Fsv
map-marker Tampa, Florida

NOT AS ADVERTISED! WASTE OF MONEY

I was initially interested in the after school program because it advertises that it assists with reading, daily homework, etc... but that is certainly not the case at all.

My oldest daughter is autistic (5th gr.) and requires a little more hands on dedicated attention but unfortunately, she never reads after school or reviews any of her HW. My youngest daughter's HW (1st gr.) is either incomplete or just completely wrong. I brought it to their attention but it only improves temporarily until things cool down. They rely on 5th graders more than they do on adult coaches.

Also, my most recent concern is that the site coordinator advised they will not be prorating costs/fees for the holidays! The children have about 3 weeks off over the course of Nov, Dec, Jan. Why would they charge full price when they will not be caring for students for 3 weeks?

It is frustrating to have to type this complaint because I can't reach anyone at my local office! This is unacceptable!

View full review
Loss:
$120
Reason of review:
Pricing issue

Preferred solution: Price reduction

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