Ken G Vdu

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Verified Reviewer
| map-marker North Wildwood, New Jersey

Food services

No one answered the phone. We were eating at Founders on Saturday night this past week.

There is a manager working there who is male and about 40 years old. He looks like he emerged from the Goodfellas movie. The men's room toilet became clogged, sending sewage on the floor. When I went in to use the bathroom, the older hostess, in her 60s?, was struggling mopping the floor.

This guy ignored the situation. When I said to him, 'You're going to let an older woman mop the men's room?' he said, 'I'll try to find someone to handle it'. Instead of relieving her or stopping her, he casually walked away. Is he too good for this problem?

He should be fired for such disrespect to an older woman and long-time employee. Count us out for returning to eat where such a pompous *** is in your employ.

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Preferred solution: address the problem internally

2 comments
Guest

yes it is the old Jumbos

Guest

Does Morey's Pier own this restaurant?

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Khamari Llb
map-marker Millsboro, Delaware

Parking Violation

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Received parking violation after paying for parking. Unable to get on site given or to download pictures to show that we had payed.

Spoke with representative today who gave me email address to help rectify the situation. She was very kind and helpful.

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Anonymous
map-marker Douglassville, Pennsylvania

Complaint

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Well my wife and I were in lazy river and kids were kic king splashing us not in tube's and we got out out and spoke a to sue and she said nothing very disappointing...and we spent a lot of money there was 6 of us...

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User's recommendation: There customer service don't care about you they just want money no resolution.....

Edward b Dtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check on a cabana rental that i made for july 5th

Just got passed along to someone's email. I would love one point of contact for my cabana reservation.

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Cons:
  • No way to reac live customer service

Preferred solution: A live person to confirm my cabana reservation on July 5th.

User's recommendation: Better way to contact Customer Service. Just trying to check on a water park reservation and I'm jumping through hoops

Oscar G Acj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker North Wildwood, New Jersey

I paid the parking

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Updated by user Jul 22, 2023

I need solution

Updated by user Jul 22, 2023

60 dólares

Updated by user Jul 22, 2023

60dolars

Updated by user Jul 22, 2023

Please solution

Updated by user Jul 22, 2023

Thanks

Updated by user Jul 22, 2023

It’s good

Original review Jul 22, 2023

I park from 9 in the morning and pay for my park or by taking the parked link that is in this square, choosing parking lot 146 and paying until 6 in the afternoon

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Loss:
$60
Pros:
  • Need parking pay in this area

Preferred solution: Cancel ticket violation

Rita M Bwa

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Verified Reviewer
| map-marker North Wildwood, New Jersey

Worst customer service

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Had a blast while at the waterpark, but walk out to our car and see a parking ticket on our windshield. I followed all instructions posted when using park mobile in the lot we parked in.

Thought we were all set, so we went to enjoy ourselves. When i saw the ticket, was when i started attempting to reach someone via email. No response. I sent another, no response.

Then a fb message and received a response stating someone would be contacting me. I was never contacted. Time was running out before my payment for the ticket was due. Of course i was going to pay it.

I never received any communication despite multiple attempts at different sources of communication.

I believe i was wrongfully given this ticket and i have documentation of everything and my attempts at reaching out and being ignored. Extremely distasteful customer service.

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Loss:
$60
Pros:
  • Fun waterpark
Cons:
  • Horrible parking and even worse customer service

Preferred solution: Full refund

User's recommendation: Careful when parking!!

Robert H Qfg

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Verified Reviewer
| map-marker Cape May, New Jersey

Question about a pass

Changing perks on senior passes we are upset about it and wound like to talk to a person about it not a recording.

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Jen R Htn
map-marker North Wildwood, New Jersey

Parking ticket

Original review Jun 26, 2023

I brought my father to watch his grandson play in a soccer tournament this weekend and there were no handicap parking spaces at the lot close to the north end of the board walk. We parked in a regular spot but he used his handicap placard and we still received a $60 ticket.

Shame on Moreys pier during one of the busiest weekends for not allowing us to park in a regular spot for a free/handicap spot. Even the city of wildwood accepts handicap placards in regular spots free of charge.

Dont you, as a business make enough money. I have the ticket number and placard.

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Loss:
$60
Cons:
  • Parking for the handicap

Preferred solution: Ticket expunged

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Carteret, New Jersey

Problem, not resolved. No one has returned a call or answered my questions through email.

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Moreys Piers - Problem, not resolved. No one has returned a call or answered my questions...

I would like to get a refund on this order the order was placed incorrectly, and I would like to cancel and receive a refund on to my credit card, which was charge

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Anonymous
map-marker Union, New Jersey

Good service

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Requested a refund of my tickets I ordered by mistake. Refunded me immediately. Definitely recommend

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User's recommendation: Definitely use

Stormi Yuu
map-marker Alexandria, Virginia

Questions about passes

It was not helpful because I didnt speak with anyone. I called numerous times and no answer. A live person should be answering

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Preferred solution: Questions answered

Lisa R Uho

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Verified Reviewer
| map-marker Irvington, New Jersey

Season passes

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TERRIBLE customer service completely disregarded anything I had to say in my emails and their only answer was cant help No phone number to get in touch with anyone, just correspond through email hopefully I can speak to someone higher up when I get down there to let them know how horrendous their customer service is!!! 0 STARS!

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Loss:
$180

Preferred solution: Price reduction

Ashley J Ixb
map-marker Wayne, Pennsylvania

I need help finding my tickets I purchased

I needed help nobody helped. I called so many times.

Emailed twice.

Left submissions on the page. Guess nobody works here???

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Preferred solution: Help find my tickets. Purchased online lost in email.

Yolanda Q Fkv
map-marker North Wildwood, New Jersey

Are waterpark tickets and ride tix gets different I have cards

I want to know if water park tickets are different than water park tickets I have mor-ez ticket cards

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Cons:
  • Hard to get an answer

Preferred solution: An answer my granddaughters would like to go to the waterpark today

Anonymous
map-marker Tuckerton, New Jersey

I haven't heard from them

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I purchased $60.00 of tram car tickets couple months ago they sent me a confirmation of my purchased a while back and I erased it by mistake can you please send me that again.

P.S. My children are grown now but we have great memoirs of a lot of years at Moreys Piers

Thank You - Larry Priest

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