Moovit
Moovit Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moovit has a 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reviews cite unexpected charges, billing and refund requests, and poor customer service response.
Key Takeaways for Future Customers
- Check bank statements for unexpected charges and request a refund if billed without approval.
- Expect limited customer support responsiveness for subscriptions, tickets, and exchanges.
- App can help with bus info but verify routes to avoid wrong directions.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized billing and high price level.
- Frequent refund and cancellation issues and lack of reachable customer service.
- Reports of lost tickets, wrong transit info, and poor support for exchanges.
Positive Feedback
Users note the app is good for knowing the buses.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Moovit has a 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable. Reviews cite unexpected charges, billing and refund requests, and poor customer service response.
Key Takeaways for Future Customers
- Check bank statements for unexpected charges and request a refund if billed without approval.
- Expect limited customer support responsiveness for subscriptions, tickets, and exchanges.
- App can help with bus info but verify routes to avoid wrong directions.
Negative Feedback / Risk Areas
- Recurring customer complaints about unauthorized billing and high price level.
- Frequent refund and cancellation issues and lack of reachable customer service.
- Reports of lost tickets, wrong transit info, and poor support for exchanges.
Positive Feedback
Users note the app is good for knowing the buses.
Media from reviews
Turn one complaint into a collective action
New Orleans, Louisiana
I forgot my box work stuff on 55 bus my name is Jonel B
Please Im on us Im on West Bank espress way close wilty terminal I forgot my plastic box color grey on 55 bus yesterday evening please Im going later at wilty terminal station New Orleans LA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Resolved: I'm going to be happy if I going to see some result
The problem with movie there's no customer service to contact them and they steal me two times for noting money
Bengaluru, Karnataka
Charged unfairly
- - Charged 20 USD on Jan 29, 2026.
- - No MasterCard details entered; card accessed without permission; seeking refund.
I was charged 20 USD on 29th January 2026,I did not even enter my MasterCard details i don't know how this app got access to my debit card and i did not even avail any paid service nor approved or accepted I need my money back
- Good for knowing the buses
- Charges without approval of user
Preferred solution: Full refund
They didnt pick up
- - FlixBus tickets don't appear in Moovit for rebooking.
- - I lost the tickets and can't use Moovit.
Want to rebook my bus tickets with flixbus in the moovit app, but it doesn't show up in my tickets, cant rebook it, i contact customer support, they didnt pick up, cant rebook it, i lose the tickets, now im very sad and without money nt use moovitdo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney was taken from me and I want it back
I only used moovit one time and I didnt know that it would take money from me, I dont even have the app on my phone so can I please get my money back
Preferred solution: Full refund
Tel Aviv, Tel Aviv
Your site won't send me a code for the Independence Day sale for no advertisements
I never heard back from Moovit regarding the email that I sent them asking for help with the site. I was interested in buying th no-ad service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized payment request
Tried to get $ out of account. Then wants me to pay 2 talk 2 customer service. All criminals here...
- Crooks
Preferred solution: A reason why the company tried to authorize a payment from my account when I have never been a customer of the company
User's recommendation: Don't deal with this company
Wrong information
The app put me on the wrong bus going The wrong direction causing me to miss a very important appointment and I lost a *** load of money because of it
Preferred solution: Full refund
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