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Moonsift

Moonsift

www.moonsift.com
What is your customer experience with Moonsift?

Moonsift Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Moonsift has 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and report high price levels and poor customer service.

Positive Feedback

Customers note product options and the intent to purchase items, with at least one user wanting to buy a $28 item for a granddaughter.

Negative Feedback / Risk Areas

  • Moonsift reviews cite unresponsive customer service and unresolved wishlist issues.
  • Moonsift customer complaints focus on billing glitches that prevent purchases and block access after marking items purchased.

Key Takeaways for Future Customers

  • Expect limited support for refunds or order changes and verify purchase flows before relying on subscriptions or auto-ship features.
  • Consider shopping elsewhere if prompt customer service is important.
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Media from reviews

Moonsift - No customer support
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Sarah B Xqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auburn, Washington

Was not able to buy the gift I wanted to purchase due to their system

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AI Highlights
  • - I marked the item as purchased to hold it, but it shows as already purchased.
  • - I tried to complete the purchase but was unable and got no response.

I chose a gift and was not able to pay for it at the time, so I marked it as they suggested as purchased so I could return and buy it. The next day, I wanted to buy it but could not because it said it was already purchased.

Yet, it was me that put that in to hold it so no one else would buy it. I tried everything to buy it to no avail, and the company did not respond back.

I still want to buy the shorts for my granddaughter. How can I do that?

Cons:
  • Have no or poor customer service

Preferred solution: Be able to buy the shorts for my grand daughter for Christmas

User's recommendation: Don't use Moonsift.

View full review
Sarah B Xqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auburn, Washington

No customer support

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AI Highlights
  • - Wishlist item: gym shorts priced at $28 was marked purchased by mistake.
  • - Please revert status to available so I can complete the purchase.
Moonsift - No customer support

I'm reaching out regarding a wishlist issue for my granddaughter. I intended to purchase gym shorts priced at $28, but I accidentally marked them as purchased in the app.

Could you assist me in changing the status back to available so I can complete my purchase?

Thank you for your help! Best, Sarah

Pros:
  • Options
Cons:
  • Cannot purchase what i want

User's recommendation: Don't click already bought because then you cannot get back to buy it.

View full review

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