Mooncool
Mooncool Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mooncool has a 5.0 star rating based on 1 customer review; consumers are mostly satisfied and overall sentiment is positive.
Key Takeaways for Future Customers
- Mooncool reviews note a generally positive purchase experience despite a high price.
- Expect assembly help may be useful; packaging arrived well and undamaged.
- Consider pedal extenders and nonslip shoes for safer riding.
Negative Feedback / Risk Areas
- Customers report pedal slip and cuts from low clearance and pedals.
- Charger issues; recommendation to use a 54.6 V charger instead of supplied unit.
- Trailer wheel tube failure and mirror placement blocking phone outlet.
Positive Feedback
Buyer called it a good buy, well packaged with no damage, and mostly satisfied in Mooncool reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mooncool has a 5.0 star rating based on 1 customer review; consumers are mostly satisfied and overall sentiment is positive.
Key Takeaways for Future Customers
- Mooncool reviews note a generally positive purchase experience despite a high price.
- Expect assembly help may be useful; packaging arrived well and undamaged.
- Consider pedal extenders and nonslip shoes for safer riding.
Negative Feedback / Risk Areas
- Customers report pedal slip and cuts from low clearance and pedals.
- Charger issues; recommendation to use a 54.6 V charger instead of supplied unit.
- Trailer wheel tube failure and mirror placement blocking phone outlet.
Positive Feedback
Buyer called it a good buy, well packaged with no damage, and mostly satisfied in Mooncool reviews.
Turn one complaint into a collective action
Yuma, Arizona
Need thread on pedals, need to buy extended promised to email thread size for photon folding extender
- - Uses trailer axle with plastic wheels; cheaper, low maintenance.
- - Upgraded to a 54.6V charger for 48V batteries; faster, ~$30 for 2A.
Use existing axle on trailer and use cart trailers plastic wheels from Amazon. Better for trailers and cheaper than wire type a low maintenance .
Changed phone lost photos , stop using cheap battery charger use 54.6 v.for. 48v batteries. Is faster and about same price as failed charger (did not ask for warranty replaces. 2amp is much better at under 30$.
Relocate phone elect outletborbchange mirrors type to end of handle. My feet slipped off of pedals. Cutting leg on pedal, changed shoes for better grip. Still heal hitting frame or fender , caused bad cuts on legs.
During getting foot back onto pedals Recommend more frame or fender clearance. I will buy extensor adapter for pedals and may remove or rework fenders for more clearance,. Overall a good buy , priced very high did not need folding type. No car.
Assembled with helper. Shipping carton is not defined on how to open. Had too call. Well packaged , no damage.
Shouldve gotten better nonslip shoes. Too start as smooth soles slip off peddle too eazy. Maybe extended shaft might not be answer.
Did not want special shoes and pedal for cleats. Not practical for my use.
User's recommendation: List in assembly booklet. Upgrade to 54.6 v forb48v battery. Fast charger. changes to trailer wheels to plastic 16” wheel from Amazon used existing axle with washer. Shims. Looks good no issues with throbs or tires pressure ( which din not show on tire. Blew up one tube and ruined spoke wheel. Stop using wire wheel on trailers . Also change mirrors to place in end of handle bar as type furnished blocks phone elec outlet if placed wide enough to use.
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