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Moon Games

Moon Games

www.moongames.com
What is your customer experience with Moon Games?

Moon Games Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Moon Games has a 4.0 star rating from 1 review; consumers are mostly satisfied and the rating distribution is 100% positive in that sample.

Positive Feedback

Users praise the overall experience and say they will continue using the service, noting good platform performance and responsiveness from Moon Games customer service.

Negative Feedback / Risk Areas

  • Slow withdrawal processing caused one customer complaint.
  • Difficulty finding a contact phone number was reported.

Key Takeaways for Future Customers

  • Check Moon Games reviews for withdrawal experiences before committing.
  • Expect mostly positive service but confirm contact options for billing or refunds.
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Media from reviews

Moon Games - Moonstruck cheating/stealing rewards
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PC collective complaint

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KKayn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Toronto, Ontario

Moonstruck cheating/stealing rewards

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Moon Games - Moonstruck cheating/stealing rewards

For the last week I have won almost all of free rewards

Had 3 joker cards moments ago thar are now gone.

I can't begin to tell you how many rewards have gone missing.

Because it's my word against theirs and they have ability to scrap the record or adjust it...WHAT NEXT.

SLIMMY THIEVES.

100MIL VALUE WTF

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Nat K Mko

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where's my withdrawal

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AI Highlights
  • They’re addressing my concerns; company seems great.
  • Payment will be reissued today or tomorrow.
  • If it arrives today, rating could be 5 stars.

They are dealing with my concerns as I write this I'm hoping they have said my payment will be re issued today/2moro ideally it will be in today time will tell hence on 4 stars if it goes in today I'll be making it a 5 star rating as everything else about the company is pretty great

Pros:
  • All good just slow withdrawal
Cons:
  • Slow withdrawal for me personally but its due to my getting a new bank card

Preferred solution: Just my withdrawal a bit faster

User's recommendation: I'll continue to use them I just couldn't find the number to ring them except from this site

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