Skip to content
  • Login
Moog Suspension Parts

Moog Suspension Parts

www.moog-suspension-parts.com
What is your customer experience with Moog Suspension Parts?

Moog Suspension Parts Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Moog Suspension Parts has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Website.
    Cons: Did not stand behind their warranty.

  • Recent recommendations regarding this business are as follows: "Avoid like the plague", "Do not by from this company as they do not stand behind name!", "Make certain to provide parts #".

View full overview ›

Media from reviews

Moog Suspension Parts - Moog warranty a joke
Moog Suspension Parts - Moog warranty a joke - Image 2Moog Suspension Parts - Moog warranty a joke - Image 3Moog Suspension Parts - Moog warranty a joke - Image 4Moog Suspension Parts - Moog warranty a joke - Image 5Moog Suspension Parts - Moog warranty a joke - Image 6Moog Suspension Parts - Moog warranty a joke - Image 7
View all media ›
Show reviews that mention
trash scam refund costs bunch site sale pieces avoid parts
Filter review
Sort by
Rauce P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam site, avoid at all costs

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They have parts they do not stock listed for sale, even though they know they do not have them. When you attempt to get a refund, they refuse to process it in a timely manner, then laugh when you ask if there's any way it could be faster. A bunch of ghetto pieces of trash working at this scam of a site.

View full review

Preferred solution: Full refund

User's recommendation: Avoid like the plague

Jeff G Vxa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Moog warranty a joke

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Ordered complete tie rod set for my truck. 15000 miles later tie rods have worn out and are popping when turning of steering wheel.

Actually slips when turning right. Try to get a replacement set, and I am told that I need to send a video of this taking place. Well I use my truck for work, so I had already removed the tie rod set and replaced with a cheaper temporary set, so I could replace with warranty parts.

Well, to my surprise, they want me to send parts, so they can test and come up with their own opinion. Never by from this place again, and I have told and will tell from here on out to stay away from Moog-Suspension-Parts!

View full review
Pros:
  • Website
Cons:
  • Did not stand behind their warranty

Preferred solution: Deliver product or service ordered

User's recommendation: Do not by from this company as they do not stand behind name!

5 comments
Guest

I have had problems myself with this company.

Guest

I too have had problems with this company.

Guest

Looks like Jeff wanted to pull a fast one and moog called him on his fraud. Grow up jeff

Guest
reply icon Replying to comment of Guest-2171062

PissedConsumer21, you must be a fool or work for this company. You are definitely an idiot.

Guest
reply icon Replying to comment of Guest-2268144

Agreed, sounds like an inside employee trying to make it sound like the customer is wrong and the company is almighty. Give me a break!

View more comments (4)
Reigan Oex

Package got damage and never got to me ups said

Order lower control arms for honda ups end up losing one of them so moog sent out another set great job moog too bad both side was passenger side.a set is a driver side and a passenger side .not 2 passenger sides

View full review
Yan Y Bib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don t take care of it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I maked chat to web site.The answer was contact moog by phone for be help by tech.

When i make the call the answer was i don t know.

Im was wow!

Many car and model was make with this bushing.

Ok.

Ridicules.

View full review

User's recommendation: Make certain to provide parts #

Adan Umj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Track bar

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No help whatsoever from your representive

View full review
Reason of review:
Not as described/ advertised

Preferred solution: Some one with knowledge

Calianna Zcg

Asking for parts

I need to talk to somebody about a kit to rebuild the front end of my pickup truck at a decent price instead of me buying it piece-by-piece I know you guys offer it as a whole kit but I cannot find it on your website I need a call back 239-789-**** I do not email back and forth I talk on a phone it's quicker my way

View full review
Reason of review:
Order processing issue

Preferred solution: I need somebody to answer your damn phone when I call it

Anonymous
map-marker Carrollton, Texas

Bad customer service.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Terrible customer service. Part number listed for my truck did not fit.

They basically said sucks for you sorry. They refused to help me out at all other than saying sorry for you.

View full review
Martha Teb

Need to replace front springs

Can’t help with modified suspension system

View full review
Anonymous
map-marker New England, North Dakota

Front Wheel Hubs with Bearing

Could you please provide me with a link to get a Front Wheel Hub with Bearing Moog Brandname?

View full review
1 comment
Guest

You would need to provide more information

Anonymous

Ridiculous

Call got disconnected twicecin a row.

View full review
Anonymous

Part inquire

The person was verry nice and helpfull :)

View full review
Reason of review:
Good customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article