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Mood Media

Mood Media Reviews

us.moodmedia.com
What is your customer experience with Mood Media?

Mood Media Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Mood Media has a 2.1 star rating from 3 reviews and consumers are mostly dissatisfied; Mood Media reviews note a 67% unfavorable distribution and repeated delivery and order-processing issues.

Positive Feedback

Customers cite helpful customer service when issues are resolved and occasional satisfaction after returns.

Negative Feedback / Risk Areas

  • Frequent reports of missing or delayed shipments and unprocessed orders.
  • Complaints about billing with funds withdrawn immediately and slow refunds or store credit.
  • Slow returns, unclear exchange/cancellation policy, and difficulty reaching support cited in Mood Media customer complaints.

Key Takeaways for Future Customers

  • Confirm order tracking and expect potential shipping delays.
  • Document payments and follow up promptly on refunds or store credit.
  • Be prepared to contact customer service repeatedly or consider alternatives for high-value purchases.
View full overview ›

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Craig V Puk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order yet..

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AI Highlights
  • - Order was promised in three business days but is now nine days late with no delivery.

Send the order ( product) in timely manner , when I ordered I was told it would be three business days now here it is nine days and no order has been delivered

My mailing address is

PO box 67

Anthony FL 32617

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Richmond, Virginia

Order not delivered!!

Where is my order ? No reply from mood wear what is going on?

Paid for 5 sweatshirts & did not get any. !!!

User's recommendation: Do not order

View full review
Kaysha Shp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want my order or money refunded asap

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AI Highlights
  • - October order has not been processed yet.
  • - Money was withdrawn immediately.
  • - There was no communication.
  • - Reporting you.
Updated by user Dec 25, 2024

They blocked site so I was scammed

Original review Nov 25, 2024

Oct order. And nothing yet.

You withdrew money immediately. And nothing. Order has not been even processed yet. You make sweats for people to motivate them and then you take their money.

God, doesn't like ugly. Then you can't even text or message back. Damn shame.

They need to block you before you scam others. Reporting you.

User's recommendation: *** NO

View full review
Melinda M Jom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Store credit

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AI Highlights
  • - Returned two vapes with dead batteries.
  • - Waiting on store credit for weeks with no contact.
  • - Overall, happy with the service and will shop at Mood.

I returned two Vapes that the batteries were dead. Waiting on store credit.

It has been several weeks I have not heard from mood or seen store credit. All in all I am happy with the service. I hope to have the matter resolved soon.

I will continue to shop with mood. Thank you.

Loss:
$105
Pros:
  • Helpful customer service
Cons:
  • Not very quick with returns

Preferred solution: Store credit

View full review

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