Montreal Duty Free
Montreal Duty Free Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montreal Duty Free has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied with the experience.
Positive Feedback
Few or no positive comments appear; no praise for service, offers, or pricing was reported in available Montreal Duty Free reviews.
Negative Feedback / Risk Areas
- Recurring Montreal Duty Free customer complaints focus on poor customer service and an incident of rude staff behavior in the YUL cosmetics section.
- Customers report issues with discounts and special offers and note the price level is high.
Key Takeaways for Future Customers
- Expect limited positive feedback in reviews and verify current promotions before purchase.
- Be aware of reported customer service problems and consider alternatives if service quality is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montreal Duty Free has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied with the experience.
Positive Feedback
Few or no positive comments appear; no praise for service, offers, or pricing was reported in available Montreal Duty Free reviews.
Negative Feedback / Risk Areas
- Recurring Montreal Duty Free customer complaints focus on poor customer service and an incident of rude staff behavior in the YUL cosmetics section.
- Customers report issues with discounts and special offers and note the price level is high.
Key Takeaways for Future Customers
- Expect limited positive feedback in reviews and verify current promotions before purchase.
- Be aware of reported customer service problems and consider alternatives if service quality is important.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montreal, Quebec
Plainte concernant une employée - Duty free YUL
- - Plainte sur le comportement inacceptable d'une employée.
- - Date et lieu: 23 déc 2025, rayon Khiels.
- - Demande de mesures pour éviter que cela se reproduise.
Bonjour,
Je souhaite porter plainte concernant le comportement inacceptable dune employée du Duty Free à laéroport Montréal-Trudeau (YUL).
Lors de ma visite le 23 decembre 2025, vers 13h30, au magasin duty free cosmetique de l'aéroport YUL - section des produits Khiels, jai été confrontée à une employée au comportement déplacé, impoli et non professionnel. Son attitude manquait clairement de respect, tant dans son ton que dans sa manière de sadresser à moi, ce qui a rendu lexpérience désagréable et indigne du niveau de service attendu dans un commerce de votre réputation.
En tant que cliente, je mattends à être traitée avec courtoisie et respect. Ce type de comportement (me crier dessus) nuit non seulement à limage de votre établissement, mais aussi à lexpérience globale des voyageurs.
Je vous demande donc de bien vouloir examiner cette situation et de prendre les mesures appropriées afin que ce genre dincident ne se reproduise plus.
Je reste disponible pour fournir davantage de détails si nécessaire et jespère sincèrement que cette plainte sera prise au sérieux.
Cordialement,
Meriam Bannouri
Numéro de vol: AV329
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