Montessori Generation
Montessori Generation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montessori Generation has a 1.8 star rating from 8 reviews and consumers are mostly dissatisfied; 88% unfavorable versus 13% positive, with frequent issues around shipping and customer service.
Key Takeaways for Future Customers
- Check Montessori Generation reviews before ordering due to repeated delivery and communication problems.
- Expect potential delays and difficulty obtaining refunds or responses via email; no phone support is listed.
Negative Feedback / Risk Areas
- Multiple customer complaints cite missing packages, misleading tracking, and refusal to issue refunds.
- Poor or no customer service response and inability to reach the company by phone are recurring problems.
Positive Feedback
The website is described as attractive, but price levels are reported as high and many customers did not receive ordered items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Montessori Generation has a 1.8 star rating from 8 reviews and consumers are mostly dissatisfied; 88% unfavorable versus 13% positive, with frequent issues around shipping and customer service.
Key Takeaways for Future Customers
- Check Montessori Generation reviews before ordering due to repeated delivery and communication problems.
- Expect potential delays and difficulty obtaining refunds or responses via email; no phone support is listed.
Negative Feedback / Risk Areas
- Multiple customer complaints cite missing packages, misleading tracking, and refusal to issue refunds.
- Poor or no customer service response and inability to reach the company by phone are recurring problems.
Positive Feedback
The website is described as attractive, but price levels are reported as high and many customers did not receive ordered items.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Millsboro, Delaware
Recent purchase
I recently purchased a magnetic sorting activity. A lot of the balls are jammed in one space when it arrived.
I am trying to contact someone as to how to handle this situation.
Can someone please advise me we have tried to shake them loose, but nothing seems to work. I do not want to pay shipping to return something that is not right to begin with.
thank you, Patricia Pilson purchase order #345699
User's recommendation: Don't buy from here they charge for any help they give you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Annapolis, Maryland
Resolved: I have not received my order
It was horrific. There is no number to call and they never responded to emails and messages. There is no customer service!
You confirmed my order and stated it was shipped on December 3rd. You promised delivery within five to eight days. On 12/11 you emailed me to confirm my order was out for delivery. That was untrue!
I used the tracking number NSS313335****29290**** which has indicated two attempts to deliver my order, one at 4:59 am on the 12th and the second attempt at 4:59 on the 14th. These claims are patently false as I have a security camera at my front door and the footage is stored on my computer. That footage confirms no attempts were made to deliver your product. You are careful to not give information for the purchase to determine precisely who is making the delivery, so I can't contact them.
By the way, who delivers at 4:59 in the morning and how is it that the both supposed delivery attempts occurred at the exact same time. This does not pass the sniff test. As well, you have made no attempt to answer my previous emails and Facebook messages concerning this matter. This does not pass the sniff test either!
My # is 410 507-**** and my email is sveinncalvin@***.com
If you continue to refuse to communicate with me I will file with the Maryland Office of the Attorney General's (OAG) Consumer Protection Division.
I contacted them yesterday and I was assured they pursue online retail fraud aggressively. Why can't you respond?
User's recommendation: Don't risk doing business with them!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Francisco, California
Resolved: Missing Christmas gift. No response from them , no number to call, I’ve sent multiple emails with no response! Item cost over $70 and disappeared!
Company fixed the issue and I have been provided with product or service ordered. The item was sent again and came weeks later.
Still took forever but it came.
They need a number to call and actually return emails. After 4 weeks or more of no response from them I contacted you.
My Christmas never showed up and there was no response from this company. It cost over $70 and just disappeared! I've sent multiple emails with no response at all and there is no number to call!
- Beautiful web page
- No customer service never received my order and no response from them
Preferred solution: Full refund
User's recommendation: Never
Minneapolis, Minnesota
Never received my order. No phone number listed to call. Only an email. They were slow to answer and no follow though.
Because they do not have a public phone number I am at the mercy of them emailing me back. I have been to the post office twice.
No package.
Now I have to call my credit card company and do a charge back. I have too much time invested in this poorly run company.
User's recommendation: Poorly run company. No real customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Astoria, Oregon
Resolved: Ordered three toys for Christmas and so far they have not arrived! I ordered in Novembeer! No response, no telephone number.
Company fixed the issue and I have been provided with full refund. Plus sent the replacement but after Christmas. Order 2 months before you need it.
Christmas gifts never arrived. I ordered end of November. No way to get in touch--emails ignored.
The Worst Worst online company to deal with!
Lisa Kerr
User's recommendation: Never!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brandon, Mississippi
No package and won’t issue refund.
Its been almost a month and havent received package. Tracking shows stuck in the same place since 12/15.
I want a refund but I get only automated emails about being in transit. Not one word about issuing my refund.
There is no customer support at all.
User's recommendation: Never buy from these people.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pompano Beach, Florida
Where is my package?
avoid this company at all costs
Order number 309493 was ordered on December 1, and it is for Christmas gifts for my grandkids. Where is it? I am getting very nervous and will pretty soon have to go to social media and start complaining (you don't want that!)
Chris LaTona
- Misrepresentation of shipping time
Preferred solution: Deliver product or service ordered
User's recommendation: beware of Montessori Generation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pompano Beach, Florida
Products not received
Placed the order on December 1, still don't have it. This was for Christmas gifts for my grandkids; what do I do now?
- Cannot reach them by phone
Preferred solution: Deliver product or service ordered
User's recommendation: don't expect much from customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Snellville, Georgia
Lack of response
I have tried multiple times to contact this company through the email they provide on their website for returns. I need to return an online purchase and need the return instructions sent to me. There is no other way to contact this company.
Preferred solution: Full refund
User's recommendation: Don’t purchase from their website
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Snellville, Georgia
Can’t get an email response to my email about making a return
Ive tried for 2 days to contact this company through email (a phone number Id not available) to inquire about making a return. I have received no response in 48 hours.
Santa Fe, New Mexico
Order not received
I placed an order on January 26 for gift for my Grandson on Valentine's Day February 14th and it never arrived. My first email to them was about February 8th.
I was informed basically not to worry as the tracking was normal. As of February 12th the item was frozen in transit and has not moved. I send another 3 emails with no response. My last two were asking for an update and a removal of the charge since it did not arrive on or before Valentines Day.
Today February 17th I opened a dispute with American Express. Additionally, there is no customer service phone number.
User's recommendation: Stay away
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