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Montbell

Montbell Reviews

www.montbell.com
What is your customer experience with Montbell?

Montbell Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Montbell has a 4.4 star rating based on 2 customer reviews and consumers are mostly satisfied. Rating distribution is split 50/50. Montbell reviews note good product quality but occasional inconsistencies and order issues.

Key Takeaways for Future Customers

  • Expect generally good quality and low price level with discounts and diverse product selection.
  • Read product photos carefully; reported color discrepancy between online images and received items.

Negative Feedback / Risk Areas

  • Customer complaints about color mismatch and inconsistent fill in jackets.
  • Reports of lost orders and problems confirming purchases, creating refund and order resolution risk for customer service.

Positive Feedback

Reviewers praise quality relative to peers, value discounts and product variety, and describe overall satisfaction with price level.

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Resolved
John R Prf

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Verified Reviewer

Resolved: PRODUCT COMMENT

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AI Highlights
  • - Color differed from website image; color is medium dark olive brown.
  • - It was returned due to color discrepancy; back fill is less than front.
Updated by user Nov 05, 2025

Company fixed the issue and I have been provided with full refund.

Original review Nov 01, 2025
Hello...I ordered a Men's Green Permafrost Light Down Jacket (style #230****) from Montbell's website. The color of the jacket shown on the website was completely different than the actual color of the jacket when I received it.

I don't understand how there can be that much of a color discrepancy between the two colors.

If you order this style and color, be aware that the actual color of the jacket is a medium dark olive brown.
It has nothing to do with my computer's filter screen...the colors are just Way Off.
I am sending the jacket back because of that.
Otherwise, the quality of the jacket was pretty good...although there wasn't much of a down fill on the back of the jacket vs the down fill on the front of the jacket. The company really skimps on the fill on the back.
International global conglomerates have hijacked consumerism, offering less quality for more money.
If anyone orders

User's recommendation: Montbell has good quality product line, compared to many other companies offering similar products. That said, the quality of clothing is not what it was 25 years ago. Cheap & flimsy material sold at exorbitant prices.

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1 comment
Harlie Xzs

Mere pase kat ghye hai sir

Resolved
Mohammad A Emt

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lose order and mony

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Contains 2 confidential files for company representatives
Updated by user Dec 02, 2023

Company fixed the issue and I have been provided with apology.

Original review Nov 25, 2023

I have order 1 jacket montbell your seller company goshopsg.top.html 15 November but company no cnfi

User's recommendation: Ok

View full review

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