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Monsterhair

Monsterhair

monsterhair.com
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What is your customer experience with Monsterhair?

Monsterhair Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Many reviewers gave 1 star and urged others: do not waste your time with this website. Overall sentiment is strongly negative and customers report being charged without receiving orders.

Positive Feedback

No positive feedback appears in the cited reviews.

Negative Feedback / Risk Areas

  • Repeated reports of being charged but not receiving products, a common theme in Monsterhair reviews.
  • Poor customer service with unreturned emails and no reachable phone contact.
  • High price level and issues handling billing and refunds.

Key Takeaways for Future Customers

  • Check Monsterhair customer complaints and independent reviews before ordering.
  • Consider using a credit card with dispute protections and monitor charges closely.
  • Expect slow or no response from customer service and plan for potential refund disputes.
View full overview ›

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Anonymous
map-marker Racine, Wisconsin

Charged for Products That I Never Received

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AI Highlights
  • - Charged for products but not received after almost a month.
  • - Called credit card company to dispute charges.
  • - Advises others not to use this site.

Charged my credit card for products but here it is almost a month later and I still do not have product. Called credit card company to dispute the charges.

Do not waste your time with this website. Giving 1 star is being too generous.

User's recommendation: Do not waste your time with this website

View full review
Anonymous

About Monster Hair

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AI Highlights
  • - Ordered over 2 weeks ago; no product received.
  • - Emails claimed shipping to Montana and Glendale AZ.
  • - No contact number; Alex not replying; nearly $50.

I ordered product over 2 weeks ago. Received three emails.

One stating that the product had been shipped to Montana. The other that had shipped to my address in Glendale Az. So far no product. No number to contact Monster Hair.

And have emailed an Alex with no return email. Today they said product was delivered. I still dont have it. Its almost 50.00.

Im so sorry i trusted this incompetent company. They are horrible. Next call is to Better Business Bureau. Im out the money no pruduct.

Im going to report them to every agency possible. Also to the News.

View full review
Anonymous
map-marker Saint Joseph, Michigan

Buyer beware!

AI Highlights
  • - Credit card charged promptly for about $100 in hair products.
  • - Receipt shows 5-10 day shipping.
  • - No response to emails; order shipped but not delivered.

Beware of this website. I placed an order for close to $100 in hair product.

My credit card was Processed promptly. The receipt I received indicated I could expect shipment in 5-10 days. On day 11 when I had heard nothing I sent them an email. No response.

Several days later I sent another email. No response. Then I received notice my order had shipped. After waiting another 8 days for the shipment to arrive I sent another email.

Again, no response. This cycle has been happening for well over a month at this point. Still no product and no response.

My credit card company is now in the process of trying to reclaim my payment. Remember, if it looks too good to be true, it usually is!

Loss:
$85

Preferred solution: Deliver product or service ordered

View full review

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