Need parts that I can't find on your website

Short-staffed, his hands tied without a serial number. I was given a serial number. Jay said, not correct. I then called Golden and found parts!!!
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ID
#4073917 Review #4073917 is a subjective opinion of poster.
Location
Lubbock, Texas

Horrible Horrible Horrible Company!!!!!

Worst Company on this Planet!!!! Failed with the BBB too Take your money they keep the product and never ship you pay extra for the faster shipping. Will not refund or send product. How is this company still pretending to be in business and not sued?

User's recommendation: Absolutely Not!!!!

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1 comment
#2156666

You failed with the BBB because you are clearly withholding more information on the situation.

ID
#3359890 Review #3359890 is a subjective opinion of poster.
Location
Granite City, Illinois
New Reviewer

I've got a problem with the battery pack that I ordered from you when I was rebuilding my Currie Tech ebike for my son and I put the battery pack on it wouldn't work. I was told by a friend that it's

You wouldn't honor the warranty. The battery pack is not working. A friend said that it's a problem with the power source button was missing? I sent it back when I got enough money to ship it. I'm on a fixed income and 66 years old and I tried to rebuild it for my son...
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ID
#3216522 Review #3216522 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Terrible service