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| map-marker Kuching, Sarawak

Not received my order

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Monster Pet Supplies - Not received my order
Monster Pet Supplies - Not received my order - Image 2

I ordered some flea and tick treatment from them on 11th of October they took the money and said my order was being processed and thats the last I heard I tried phoning them and emailing them but to no avail

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Pros:
  • I order the same every year and the stuff usually comes

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from monster pet supplies

VERONICA R Pes
map-marker Canterbury, England

Only have part of my order delivered today no card through door

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One parcel delivered instead of two knocked the door no card put through when i answered they had gone. It was 2 sacks of cat food

last time i ordered came in the same parcel, have sent a message now to Monster Pet Supplies to see if they have made a mistake it is invoiced for two but are so busy maybe an error has been made or a sack has been left in the Yodel delivery van.

The number on the sack is JD000223****460033 My order number is 245****

Please can you look into this. my address 31 A Salisbury Road Basement Dover Kent CT16 1EX

Many Thanks

Mrs Veronica Rodd

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Loss:
$60

Preferred solution: Deliver product or service ordered

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