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Monster Pet Supplies

Monster Pet Supplies

www.monsterpetsupplies.co.uk
What is your customer experience with Monster Pet Supplies?

Monster Pet Supplies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Monster Pet Supplies has a 2.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendation reads Don't buy from monster pet supplies.

Key Takeaways for Future Customers

  • Check Monster Pet Supplies reviews and expect medium price level.
  • Reviewers value Exchange, Refund and Cancellation Policy and customer service before buying.

Negative Feedback / Risk Areas

  • Recurring customer complaints about missing orders and partial deliveries.
  • Reports of no response to calls or emails raise refund and billing concerns.

Positive Feedback

Review authors note the importance of return policies and customer service and describe pricing as medium.

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Verified Reviewer
| map-marker Kuching, Sarawak

Not received my order

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AI Highlights
  • Ordered flea and tick treatment on Oct 11; payment taken and order marked as processing.
  • Tried phoning and emailing, but no contact was made.
Contains 2 confidential files for company representatives

I ordered some flea and tick treatment from them on 11th of October they took the money and said my order was being processed and thats the last I heard I tried phoning them and emailing them but to no avail

Pros:
  • I order the same every year and the stuff usually comes

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from monster pet supplies

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VERONICA R Pes
map-marker Canterbury, England

Only have part of my order delivered today no card through door

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AI Highlights
  • One parcel delivered instead of two; no card.
  • It contained two sacks of cat food.
  • Invoiced for two; sack JD000223****460033; order 245****.

One parcel delivered instead of two knocked the door no card put through when i answered they had gone. It was 2 sacks of cat food

last time i ordered came in the same parcel, have sent a message now to Monster Pet Supplies to see if they have made a mistake it is invoiced for two but are so busy maybe an error has been made or a sack has been left in the Yodel delivery van.

The number on the sack is JD000223****460033 My order number is 245****

Please can you look into this. my address 31 A Salisbury Road Basement Dover Kent CT16 1EX

Many Thanks

Mrs Veronica Rodd

Loss:
$60

Preferred solution: Deliver product or service ordered

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