Son of godzilla dvd won't play

after finding a few son of godzilla dvds on amazon for the price of $115, i was relieved to find more affordable ones at monster island toys site online. i just needed son of godzilla (1967) and godzilla vs mechagodzilla (1974) to complete my toho godzilla dvd collection....so i recently ordred and received them from said site. i own 3 new...(not yet 2 year old) blu-ray players...2 sony and 1 phillips brand dvd players. the godzilla vs mechagodzilla dvd plays fine on all 3 players, however the son of godzilla dvd won't play on any of them. it comes back with..."can't play disc...disc not finalized. " tried calling the number i found googling the store in chicago...which has been disconnected. the site provides no form of contact. oh well.
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ID
#965698 Review #965698 is a subjective opinion of poster.

Godzilla Dvd Review

Monster Island toys.com is an excellent website that carries Godzilla stuff the service is fast I get rare DVDs like return of Godzilla that's not released anywhere or sold by anyone else this place is awesome! They also carry custom made Godzilla figures like Arctic ice Godzilla and molten lava Godzilla, my kids love this place and so do I!
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ID
#716927 Review #716927 is a subjective opinion of poster.
Location
Chicago, Illinois
Reason of review
Good customer service
New Reviewer

Late Shipping - No Communication - Threats

Update by user Aug 30, 2013

UPDATE: I want all who read this to understand two things:

1) I am not bashing this business and

2) I am not saying there is anything wrong with the merchandise. The merchandise from Monster Island Toys is of high quality. DVD's work perfectly, no problems to report.

I intent was to share the treatment I received when we had a misunderstanding. However, the initial misunderstanding was resolved to both parties satisfaction. And therefore anyone reading this SHOULD NOT judge this business based on my experience. In all honesty, this is the ONLY store that I could buy my DVD's from at a price that wasn't outrageous. So all Godzilla fans, DO NOT overlook purchasing from here, I am 100% satisfied with my merchandise, always have been.

Dated August 30/2013.

Update by user Aug 29, 2013

The owner and I eventually worked this out as adults and am sorry that anger got the better of me and caused me to write this review.

Original review posted by user Jun 13, 2013
On March 31/2013, I ordered DVD's online from Monster Island Toys in Chicago, Illinois. After 1 month of unanswered emails and no indication of shipment, I filed a dispute with my credit card company thinking perhaps I was took. A third email was finally answered on April 29/2013 in regards to shipment. May 1/2013 I was informed that my items had just then been shipped. The charge was already refunded to my credit card by this time. I was emailed by Monster Island Toys threatening legal action right off the bat rather than having a civil conversation about the issue. I was calm and more than willing to work with him. He expected my credit card company to just issue back the money; that's not how it goes. My credit card company was supportive and explained what he(the merchant) had to do. This was unacceptable. There was no civil conversation, no discussion of the options and proper method and no reasoning. His emails became very belligerent and vulgar threatening lawsuit in almost every other email. Then his last several emails were extremely belligerent saying things such as "pay back coming mother ***","this is war ***" and "tell your credit card company to *** you and die." This is the worst ever customer service I have received from someone who owns a business and should be more rational. My wife and I are stunned at his "professionalism" and will never ever ever purchase from this company again. I do not recommend this company to anyone, unless you like being threatened and sued. However, if you must purchase from this company, I suggest proceed with caution. No one, no matter who you are deserves to be talked to so disrespectfully as I was. I do have the entire email conversation which I'm keeping and anyone is welcome to request this conversation so you can judge for yourself. my email is lemay_1985@***.com. Please, inform your friends and family, I do not want anyone else to go through what I did.
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ID
#418463 Review #418463 is a subjective opinion of poster.

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