Monster Constructors poor quality and failure to honor warranty

Monster Constructors poor quality and failure to honor warranty
Monster Constructors poor quality and failure to honor warranty
Monster Constructors poor quality and failure to honor warranty
Monster Constructors poor quality and failure to honor warranty
Monster Constructors poor quality and failure to honor warranty
Monster Constructors poor quality and failure to honor warranty
I hired Mark at Monster Constructors to finish an outdoor kitchen and install a concrete countertop. Less than 30 days after completing the job, the concrete countertop began turning white. I submitted a warranty request to Monster (Feb 2016) and was told they wouldn't be able to get to fixing the issue until July 2016. After a few discussions and being told I was to blame for the discoloration, I logged a complaint on the web. Because of this, Mark and Womack Constructors are refusing to honor the lifetime warranty and fix the countertop. I have spoken with former employees and additional contractors and am told it would cost $5k to fix and I originally paid $7500.
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ID
#885097 Review #885097 is a subjective opinion of poster.
Location
Keller, Texas
Service
Monster Constructors Countertop Installation
Pros
  • Coutertop design
Cons
  • Quality and dealing with mark
Reason of review
I am notifying others to stay away from this company

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