Monsoon
Monsoon Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monsoon has 4.2 star rating based on 3 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Pros: Great selection, Nice products.
Cons: Dose not deliver to bahrain, Sizes not always true.Recent recommendations regarding this business are as follows: "Check details before shopping", "Yes I would recommend it to my friends.", "Definitely use this service if you have problem with intelligent returns", "Receive an email of the rejected order".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monsoon has 4.2 star rating based on 3 customer reviews. Consumers are mostly satisfied.
- Rating Distribution
Pros: Great selection, Nice products.
Cons: Dose not deliver to bahrain, Sizes not always true.Recent recommendations regarding this business are as follows: "Check details before shopping", "Yes I would recommend it to my friends.", "Definitely use this service if you have problem with intelligent returns", "Receive an email of the rejected order".
Most users ask Monsoon for the refund as a solution to their issues.
Review authors value the most Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Mislail parcel
Every has said my parcel has an incorrect address on it.
This is a problem starting from early July.
Please help.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sheffield, England
Order 800013**** dated 28/06/2024
The above order has not been delivered to me. There was an issue with the delivery address and both the Post Office and Envri sent me details on the 2nd and 3rd of July saying the orders have been sent back to yourselves.
Can you please locate this delivery and either reimburse me or send me the goods at the correct address. Please advise by return what is happening, bearing in mind this has never happened before
44 Heathfield Avenue, Thatto Heath, St Helens, WA9 5HP thank you
Emily Marston
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Return of goods
Company fixed the issue and I have been provided with apology. Contacted customer service on the phone
Lost documents to allow me to return blue coat with velvet trim size 16
Loved the coat wrong design for my apple shape
- Great selection
- Sizes not always true
Preferred solution: Full refund
User's recommendation: Check details before shopping
I order 2 jackets one I have kept I have sent it back back it had no invoice inside
I have sent one jacket back there was n invoice inside will you n who sent it back so to refund my money
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, North Carolina
I placed an order, money was taken from the bank but no confirmation mail sent
I need to know whats going on with my order please. Where did my money go. Why have I not been sent an email regarding my order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Palmers Green, Enfield
I purchased a dress
I purchased a dress this morning and I didnt received any confirmation email. But it was resolved now by one of your staff.
User's recommendation: Yes I would recommend it to my friends.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stevenage, England
I did not received order confirmation email
I ordered from your site, the amount have been deducted 2 times without any confirmation email and still no refund, i called the team and they told me that my order is rejected as they dont deal with Aramex and the refund will be after 10 days, i will be waiting for the refund.
Appreciate your cooperation in this issue.
- Nice products
- Dose not deliver to bahrain
Preferred solution: Full refund
User's recommendation: Receive an email of the rejected order
Todmorden, Calderdale
Want to make return but order nr not found
I wanted to make return of accessories but couldnt get the right link and decided to ask for help. Sarah L was very efficient, helpful and understanding. It was pleasure to chat to her.
User's recommendation: Definitely use this service if you have problem with intelligent returns
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