Stephen W Cpg

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Verified Reviewer
| map-marker Monroe, Louisiana

Don't trust them to do anything right

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I had a schedule appointment at 8 am but someone at this store change it to 10:30 am without are consent and then to tell me that there are just going to look at after we told them to replace are front struts & alignment. I do not recommend this company, I filed a corporate complaint about there service.

This company does what it wants to do with their customer cars and there appointment without any care how my affect there customer and this company only has one mechanic on duty at any time so don't waste your time with this fly by night company. No work proud or ethics etc. If you can't leave your car for a week, then not come to this company. I wonder how much this company paid for those FAKE 5 stars reviews.

(We were told 3 different stories, and we called to confirm our appointment was at 8 am and WAS told it was at 8 am). HEY CHRIS, we called and Were LIED to by your Stay away service manager that the appointment was at 8 am and Only front end work to be done. Going to file with the BBB about your store. Stay away from this company, you can't call to change your repair order after you request service from this shady company.

We called and changed the work order and were told that it was changed in the computer and that was a lie. I hope you go out of business with ALL of your shady work your company does.

Don't take any handicap vehicles here, they will damage your vehicle and not CARE about it. They are lazy, uneducated on anything they work on they cause more damage than they fix's check out the reviews I wish I did you have been warned

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Preferred solution: Warning people to stay away and not to be rip off

User's recommendation: Stay away

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