Warped bed

Got this for Christmas and the bed is warped and they wont do anything about it I have 8 piles of post it notes 8 sheets high underneath the magnetic. plate To level it out sent an email to them with pictures to replace the bed and they send me a new magnetic plate that didnt solve the problem the bed is warped and they could care less that this is the problem

User's recommendation: Not buy from the company customer service sucks.

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ID
#3286593 Review #3286593 is a subjective opinion of poster.
Location
Hebron, Kentucky

Faulty gig bag

Monoprice - Faulty gig bag
Monoprice - Faulty gig bag
Monoprice - Faulty gig bag
Monoprice - Faulty gig bag
Monoprice - Faulty gig bag
I recently recieved my order of a guitar from you that came with a gig bag. However the gig bag has a rip inside of it. How should we proceed in this matter.
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ID
#2418645 Review #2418645 is a subjective opinion of poster.
Location
Independence, Missouri

Wanted to add to my order

I just placed an order 2079****, I wanted to change one of the 1 ft cables to a 2ft cable, so a total of 3 - 2ft black cables and I wanted to add a # 38393 USBC to Lightning cable 3ft in Red
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ID
#2225179 Review #2225179 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Overcharged