Monoprice
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Monoprice Overview
Monoprice has 3.2 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "good amp", "Not buy from the company customer service sucks", "No phone service promised to return money but not all of it even though it was there fault".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is low according to consumer reviews.
Monoprice has 3.2 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "good amp", "Not buy from the company customer service sucks", "No phone service promised to return money but not all of it even though it was there fault".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
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Verified Reviewer |
Tuscaloosa, Alabama
Part for guitar amplifier
User's recommendation: good amp
Hebron, Kentucky
Warped bed
User's recommendation: Not buy from the company customer service sucks
Independence, Missouri
Faulty gig bag
Phoenix, Arizona
Wanted to add to my order
Overcharged
Preferred solution: Full refund
User's recommendation: No phone service promised to return money but not all of it even though it was there fault
Glendale, California
Horrible Customer Service - DO NOT USE THEM
Preferred solution: Credit for the proper product that is compatible with my PC
Saipan, Saipan
Ignoring my complaints/not sending missing items I paid for.
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I know the feeling of Monoprice selling defective items. I purchased an HDMI cable, which did not work.
They sent me another one and that one did not work. I ended up purchasing one from Target and that works perfectly, which indicates their "superior" cables are not worth a ***!