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Verified Reviewer Junior Reviewer

Lack of communication

1.0
Update by user May 06, 2020

They have been in contact and provided e mails etc for the insurer, but still take no responsibility that they were the agent and the law states they should be involved more productively in getting my refund back

Original review posted by user Apr 06, 2020
They are the agent who I contacted for insurance. I chose flexicover and to date, 3 weeks after making a claim, have heard nothing. Contacted moneysupermarket and nothing from them as well, totally ignorant, unprofessional service but quick enough to take your money, avoid them

User's recommendation: look elsewhere.

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Comment
Helpful 0 Not helpful 0
ID
#1856079 Review #1856079 is a subjective opinion of poster.
Service
Moneysupermarket Customer Care
Cons
  • Quick to take your money
  • Ignorance
  • Failure to communicate
Loss
$700
Preferred solution
Full refund

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