MoneySuperMarket
MoneySuperMarket Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneySuperMarket has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and recent recommendations say to look elsewhere.
Key Takeaways for Future Customers
- MoneySuperMarket reviews note concerns about responsiveness and reliability.
- Reviewers value Privacy and Data Security and billing practices when comparing services.
- Some suggest using Go Compare instead due to poor customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about no replies and difficulty contacting customer service.
- Reports of account access issues, possible fraud, and slow claim handling.
- Concerns about billing and account closure communication.
Positive Feedback
Review authors highlight an emphasis on Privacy and Data Security and billing practices despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneySuperMarket has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied and recent recommendations say to look elsewhere.
Key Takeaways for Future Customers
- MoneySuperMarket reviews note concerns about responsiveness and reliability.
- Reviewers value Privacy and Data Security and billing practices when comparing services.
- Some suggest using Go Compare instead due to poor customer service.
Negative Feedback / Risk Areas
- Frequent customer complaints about no replies and difficulty contacting customer service.
- Reports of account access issues, possible fraud, and slow claim handling.
- Concerns about billing and account closure communication.
Positive Feedback
Review authors highlight an emphasis on Privacy and Data Security and billing practices despite service issues.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Banning me from moneysupermarket.com.
- Banned from Moneysupermarket with no explanation.
- Requests email reinstatement and provides Thai phone +66 6******** for contact.
moneysupermarket blocked me so completely that I could make any contact with them whatsoever. wwhen i click on their website i just get this:Access deniedYou do not have access to www.moneysupermarket.com.The site owner may have set restrictions that prevent you from accessing the site.
No problem up until the point of my complaint, which explains what happened. If I were to rate a complaint for severity, this would be the worst possible.
They even email me to invite me to check my credit rating score for June, but then i find I am completely blocked from accessing their website. It leaves me wondering what they think I have done wrong, and doing my financial reputation considerable harm.
You have banned me from accessing Moneysupermarket. No explanation, and there is no reason whatever why you should do so.
This is worrying me greatly, because I am worried about you damaging my reputation, which is actually impeccable.
Please reinstate my email. Phone me on my Thai phone +66 6********.
Resolved: Possible fraud
Company fixed the issue and I have been provided with apology. All sorted Thanks
All ok
Details stolen on a scam
Wish to block and cancel my account before reopening
Still awaiting confirmation that account blocked and closed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor professional indemnity insurance
I need a quote please for an indemnity insurance , a professional insurance and a public liability insurance but I have not yet received any information
Preferred solution: I need a quote please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my no claims discount proof
I need to provide proof of my no claim discount to my insurance company as soon as possible. The reference is NJ09ZZC.
Preferred solution: No claim proof
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Deeside, Wales
Scammer
They haven’t got back to me
I have received an email from you about a £15000 loan which I never asked for its a scam and pleas delete it
London, England
Query regarding a bond you advertised on your emails.
- Email mentions an 8.5% bond with Eastern Power Network and Citi Group as agents.
- From Albert Needham; asks for ASAP email.
I am checking if you recently sent out an email regarding a bond giving 8.5% involving eastern power network and Citi Group acting as agents or is it a scam.Please email me ASAP
Regards
Albert Needham
User's recommendation: Don't bother quereing anything with MSM, they never replyto you
Cardiff, Cardiff
To talk to someone.
Difficulty communicating with MS. Com on line.
Impossible to speak to someone on the phone. Very frustrating company to deal with.
User's recommendation: Use Go Compare instead
Cardiff, Cardiff
To talk to someone.
Such a bad service!!!
Went to go compare and had good response.
You really need to review your customer response!!!
User's recommendation: Don’t use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLack of communication
- Flexicover had no contact 3 weeks after the claim.
- MoneySupermarket gave no contact.
- Says the service is ignorant and unprofessional; avoid them.
They have been in contact and provided e mails etc for the insurer, but still take no responsibility that they were the agent and the law states they should be involved more productively in getting my refund back
They are the agent who I contacted for insurance. I chose flexicover and to date, 3 weeks after making a claim, have heard nothing. Contacted moneysupermarket and nothing from them as well, totally ignorant, unprofessional service but quick enough to take your money, avoid them
- Quick to take your money
- Ignorance
- Failure to communicate
Preferred solution: Full refund
User's recommendation: look elsewhere
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