Nedzhip A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need my no claims discount proof

I need to provide proof of my no claim discount to my insurance company as soon as possible. The reference is NJ09ZZC.

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Preferred solution: No claim proof

Nigel O Mxy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Deeside, Wales

Scammer

I have received an email from you about a £15000 loan which I never asked for its a scam and pleas delete it

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Anonymous
map-marker London, England

Query regarding a bond you advertised on your emails.

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I am checking if you recently sent out an email regarding a bond giving 8.5% involving eastern power network and Citi Group acting as agents or is it a scam.Please email me ASAP

Regards

Albert Needham

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User's recommendation: Don't bother quereing anything with MSM, they never replyto you

Anonymous
map-marker Cardiff, Cardiff

To talk to someone.

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Difficulty communicating with MS. Com on line.

Impossible to speak to someone on the phone. Very frustrating company to deal with.

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User's recommendation: Use Go Compare instead

Anonymous
map-marker Cardiff, Cardiff

To talk to someone.

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Such a bad service!!!

Went to go compare and had good response.

You really need to review your customer response!!!

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User's recommendation: Don’t use

Lee C Uct

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Verified Reviewer

Lack of communication

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Updated by user May 06, 2020

They have been in contact and provided e mails etc for the insurer, but still take no responsibility that they were the agent and the law states they should be involved more productively in getting my refund back

Original review Apr 06, 2020

They are the agent who I contacted for insurance. I chose flexicover and to date, 3 weeks after making a claim, have heard nothing. Contacted moneysupermarket and nothing from them as well, totally ignorant, unprofessional service but quick enough to take your money, avoid them

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Loss:
$700
Cons:
  • Quick to take your money
  • Ignorance
  • Failure to communicate

Preferred solution: Full refund

User's recommendation: look elsewhere

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