MoneySavingExpert
MoneySavingExpert Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneySavingExpert has 5.0 star rating based on 1 customer review. Consumers are mostly satisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Be wary".
Review authors value the most Customer service and Website. The price level of this organization is low according to consumer reviews.
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Verified Reviewer |
Potters Bar, Hertfordshire
Query - are Dreams Beds in Financial Difficulty??
We placed an order of a mattress with Dreams on Wednesday and were told, after placing the order online, that a member of the team would be in touch with delivery details. We obviously need to know in order to be here for the delivery.
I have tried the online chat, email, phone and new customer order phoneline - and there is a recorded message on each saying there are technical difficulties. The phone line message just starts with 'exceptional customer demand hope to answer in approx 58 minutes'!! Held on for 20 minutes but the time delay just got longer! The reply to my email asked me not to contact them again by any method as my query now has a reference number (???) and they would be in touch within 5 DAYS !!!
The fact that i cannot get through by any method leads me to believe all is not well financially in Dreams World. Have you heard anything? Luckily, always using MSE advice, we paid on credit card so hopefully will be covered if we don't receive the service we have paid £329 for!!
Please let me know if there is any more we can do. We were just about to arrange disposal of old mattress so will hold off for now!
User's recommendation: Be wary
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
How to know what’s fake on social media? In this video, Prof. Darren Linvill from Clemson University Media Forensics Hub explains how disinformation works, common tactics of political propaganda, the role of trolls, hashtags, and how to spot fake news.
Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
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