MoneySavingExpert Reviews
MoneySavingExpert Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneySavingExpert has a 3.0 star rating based on 2 customer reviews and overall sentiment is neutral; rating distribution shows 50% unfavorable and 50% positive. Reviewers highlight billing practices and customer service and describe price level as medium.
Key Takeaways for Future Customers
- Check MoneySavingExpert reviews before acting on advice.
- Expect medium price indications and focus on billing details.
- Consider payment on credit card for added protection.
Negative Feedback / Risk Areas
- Frequent customer complaints about hard to contact customer service.
- Issues reported with billing entries and inability to retry forms.
- Delays in responses via email, phone, and online chat.
Positive Feedback
Some users value guidance on billing practices and consider the service helpful for protecting payments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MoneySavingExpert has a 3.0 star rating based on 2 customer reviews and overall sentiment is neutral; rating distribution shows 50% unfavorable and 50% positive. Reviewers highlight billing practices and customer service and describe price level as medium.
Key Takeaways for Future Customers
- Check MoneySavingExpert reviews before acting on advice.
- Expect medium price indications and focus on billing details.
- Consider payment on credit card for added protection.
Negative Feedback / Risk Areas
- Frequent customer complaints about hard to contact customer service.
- Issues reported with billing entries and inability to retry forms.
- Delays in responses via email, phone, and online chat.
Positive Feedback
Some users value guidance on billing practices and consider the service helpful for protecting payments.
Card balance transfer
I did a credit card balance transfer and entered monthly pension as 2000 instead of yearly 24000. Can't seem to try again, not letting me past the decline. Please advise
Best regards, Mr Azam
User's recommendation: No means if communication to MSE, except via a review
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCouldn't give a toss
I found MSE very hard to contact. They look great on the tv and all martin lewis programmes, but when you actually need help their nowhere to be found!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuery - are Dreams Beds in Financial Difficulty??
- - Dreams mattress order placed Wednesday; delivery details to follow.
- - Attempts to contact by phone and chat failed; reply says 5 days; paid £329.
We placed an order of a mattress with Dreams on Wednesday and were told, after placing the order online, that a member of the team would be in touch with delivery details. We obviously need to know in order to be here for the delivery.
I have tried the online chat, email, phone and new customer order phoneline - and there is a recorded message on each saying there are technical difficulties. The phone line message just starts with 'exceptional customer demand hope to answer in approx 58 minutes'!! Held on for 20 minutes but the time delay just got longer! The reply to my email asked me not to contact them again by any method as my query now has a reference number (???) and they would be in touch within 5 DAYS !!!
The fact that i cannot get through by any method leads me to believe all is not well financially in Dreams World. Have you heard anything? Luckily, always using MSE advice, we paid on credit card so hopefully will be covered if we don't receive the service we have paid £329 for!!
Please let me know if there is any more we can do. We were just about to arrange disposal of old mattress so will hold off for now!
User's recommendation: Be wary
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