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Moneybox

Moneybox

www.moneyboxapp.com
What is your customer experience with Moneybox?

Moneybox Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Moneybox has 1.8 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good interest rate.
    Cons: Cant get your money, Transferring money without my approval.

  • Recent recommendations regarding this business are as follows: "I would definitely recommend", "If you have concerns about anything then first ring up their extremely helpful.", "Beware".

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Show reviews that mention
problem isa money issue provider transfer phone account isa transfer tgey
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Daylon Jaw

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Verified Reviewer
| map-marker Chester, Cheshire

Lifetime isa

The operator I spoke to was so helpful and patient and she talked me through what I had to do to resolve the issue I had

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User's recommendation: I would definitely recommend

Denise C Iib

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Verified Reviewer

Can’t get my money out

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Beware I have been trying for months to get my money transferred from an ISA to another provider and am still waiting!

You cant call them as they have blocked incoming calls and Im at my wits end as to what to do next. I will keep preserving until they return to me what is mine, even if I have to go down the small claims route.

Hopefully no one else has any issues

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Loss:
$200
Pros:
  • Good interest rate
Cons:
  • Cant get your money

Preferred solution: Full refund

User's recommendation: Beware

Anonymous
map-marker Bristol, Bristol

Can't draw money from my account

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My problem was sorted out very quickly , staff phoned me where very polite and helpful, explained everything to me then sorted it all out very successfully, that made me stop worrying and very pleased.

Thank you

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Cherry Haz

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Verified Reviewer
| map-marker Wimbledon, Merton

Requested

I don't have any issue with moneybox, I phoned up spoke to a very nice gentleman regarding my concerns he gave good advice which I took on board and I'm currently waiting for the new year to start so I can begin my transfer to moneybox.

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User's recommendation: If you have concerns about anything then first ring up their extremely helpful.

Anonymous
map-marker London, England

Need to set up face id

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No wonder they call it pissed off i need a phone number to talk to someone one not a number you ring and get a load of stupid jargon

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Maureen B Cyp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Torquay, Torbay

Okay to save with but when there is a problem almost impossible to get in touch with them

Okay to save with but when you have a log on issue almost impossible to get in touch with them. Really thinking of moving my money.

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Gumaro Csw
map-marker Tottenham, Haringey

Can’t access my account

Need to discuss it with customer service

Unable to access my app after upgrading my phone even though I have passed all security id

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Anonymous
map-marker Liverpool, Liverpool

Isa transfer problem

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Having asked for a name chNge and providing certificate of marriage tgey still spelled my name wrong. Therefore isa not transferred so will chose another provider. Ihave asked you to request a isa transfer to my isa with you but you kerp sending it out in the wrong name.

My full name which needs to match exactly is Caroline Lindley Dewhurst

Please can this be done or someone ring me asap on 0790265****

Thanks

Caroline

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Yara H Urr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bremen, Bremen

تم ارسال مبالغ إلى محفظتى الالكترونية بدون اى اذن او موافقة منى لذلك لمجرد فقط تنزيل التطبيق وكتابة البيانات الشخصية الخاصة بى وحاولت ارسال عدة رسائل لوقف هذه العمليات التى تتم بدون موافقة منى عليها

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تم ارسال مبالغ إلى محفظتى الالكترونية بدون اى اذن او موافقة منى لذلك لمجرد فقط تنزيل التطبيق وكتابة البيانات الشخصية الخاصة بى

وحاولت ارسال عدة رسائل لوقف هذه العمليات التى تتم بدون موافقة منى عليها ولم اجد اى استجابة

لذا سوف اقوم بتقديم شكوى لحماية المستهلك ضدكم

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Loss:
$1000
Cons:
  • Transferring money without my approval

Preferred solution: Full refund

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