Money Network Complaints and Reviews
They sent me the new Exceed card through mail. It had the same 16 digit number on the front of the card as my old money network card but different expiration date and security code. When I activated it, I went online like I usually do to pay my phone bill and it was saying the card was invalid. So now I'm unable to pay my phone bill but I can pay all other bills. Everything was fine until they changed the card. Now my phone is going to be off. I...Read more
#1006771 by anonymous
I work for Walmart and had my paycheck put on card. Noticed fraud charges from New York for over $254; called customer service number which is outsourced to India. Customer service rep told me to dispute with company which I have no relationship with; said would sent fraud dispute form; never received; contacted merchant; sent fax dispute letter to Money network; mailed certified letter second day priority mail; do you think they responded? Heck...Read more
Money network is the worst company I have ever encountered in my entire life. They charge hidden fees for using your debit card, limit how much of YOUR MONEY that can be accessed per day, they claim to have free ATM access at approved sites but charge you $1.75 every time you use an approved ATM (even just to check the balance) and charge you this same $1.75 on top of the ATM owners fee for non-approved ATMs, have a useless website that jerks...Read more
Short Review for February 23, 2017
by anonymous #1012647
Customer service sucks hidden fees dont post right pay on your card steal your money needs shut down worst company ever.
Short Review for February 17, 2017
by anonymous #1010147
I call to cancel a transfer. They could not help me. WTF worst bank card ever!
Short Review for February 16, 2017
by Jessjulen #1009561
I think that it should be there should be an investigation into why your company has the right to hold my paycheck which is released on Friday but held until Sunday. God forbid it's a holiday on a Monday. Then I don't get paid until Tuesday. How is that legal? How is that fair?
Short Review for February 10, 2017
by anonymous #1005876
Never again. Your customer service is horrible and your system is always down so I can never cash my checks
I have lost my card been trying to call for 5 days no phone numbers work I really wish somebody from Money Network would call me 270 454 9098 I'm getting ready to call the Better Business Bureau does anybody on here know how I can request checks online beans I can't get anyone to answer the phone *** I can't get even the phone to ringRead more
Its been 2 years and money network won't give me my money. I was hired at Denny's December 25, 2014. They gave me a pay card because my first paycheck they wouldn't do direct deposit. Unfortunately my dad accidentally throw away my paycard before I even activated it. Thankfully no one did and my money was still in my account. My first problem was trying to replace the paycard because my birthday was put into the system wrong. They kept asking me...Read more
Today I returned an item and I had used my money network card. I went to check my balance, and it turns out that the money didn't return to my card. I called the bank, and literally NOTHING was done. I tried my best to keep calm and collected. But, when they told me that they couldn't do anything, but file a "dispute" over lost money THEY were responsible for, then yeah I completely lost it. I don't know where my money went, but I'm confident I...Read more
Someone has opened a fake account under my name, they have sent me a mail about them not applying their fees correctly. Now I cant get in contact with a representative to even start figuring out what is going on. After checking reviews I can see that this is a highly fraudulent company. If anybody is tired of this unethical behavior please contact me in the comments and I will start putting together a case and we will take them to court on a...Read more
I went to have a card reloaded gave the cashier the money received receipt except no money was loaded on the card . Turns out it's on the money networks end of the deal they didn't load the money on the card even though it clearly shows there was money put onto that card and it was never used . Customer service was horrible we sent them a letter and 3 weeks later and still no reply . we have yet to see any effort or show there looking into the...Read more
I had just gotten paid & I was in my way to the mall but I had to stop & get gas first. I slid my card at the pump & the *** money network people put a hold on all my funds for THREE BUSINESS DAYS & IT WAS A THURSDAY !!!!!!!!! That was the last time I ever used a money network *** card. This card is very inconvenient as well. My friend now has this card through her job & she can't even do Apple Pay, add the card to your wallet or even sign it up...Read more
Terrible Service! Language problems, Seems like they are trying to stall most of the time. Very informal. Disrespectful. I have been waiting a whole month for something they said would take 2-3 business days. PLEASE SHUT THEM DOWN!Read more