Monex Deposit Company
Monex Deposit Company Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monex Deposit Company has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the recent recommendation is Do Not Recommend – Major Problems.
Key Takeaways for Future Customers
- Monex Deposit Company reviews warn of faulty payment equipment and recurring overcharges.
- Expect unresolved issues after contacting customer service according to the review.
Negative Feedback / Risk Areas
- Repeated system failures and overcharging led to business losses.
- Customer complaints about lack of meaningful support and unresolved billing errors.
Positive Feedback
No positive remarks appear in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monex Deposit Company has a 1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and the recent recommendation is Do Not Recommend – Major Problems.
Key Takeaways for Future Customers
- Monex Deposit Company reviews warn of faulty payment equipment and recurring overcharges.
- Expect unresolved issues after contacting customer service according to the review.
Negative Feedback / Risk Areas
- Repeated system failures and overcharging led to business losses.
- Customer complaints about lack of meaningful support and unresolved billing errors.
Positive Feedback
No positive remarks appear in the available review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, Kentucky
$8,000 Loss Due to Faulty Equipment
- - Montix Group readers were faulty and caused outages.
- - We lost over $8,000 and switched to KryptoPay with zero issues.
I am posting this review on behalf of my employer regarding our experience with Montix Group. We strongly caution anyone considering this company.
Our experience was extremely negative from start to finish. We purchased touchscreen credit card readers that never worked properly. The system would shut down without warning and, even worse, it continued to charge customers the minimum fee ($3) even when the service wasn't fully used. This created repeated issues with our customers and impacted our business reputation.
We also experienced overcharging and ongoing system failures that were never resolved. Despite multiple attempts to get support, we did not receive meaningful help or accountability. As a result, we are out over $8,000 due to faulty equipment and related losses. We ultimately had to switch providers.
Since moving to KryptoPay, we have had zero issues, which clearly shows the difference in reliability. This was not a minor inconvenience; this was a costly, ongoing failure.
We would strongly advise others to avoid Montix Group and consider alternative providers. If anyone has questions about our experience, my employer would be willing to speak directly and share more details to help others avoid the same situation.
- Expensive failure & no resolution
Preferred solution: Full refund
User's recommendation: Do Not Recommend – Major Problems
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