Monaco Coach Corporation
Monaco Coach Corporation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Monaco Coach Corporation has a 3.6 star rating from 3 reviews with mostly neutral sentiment and mixed experiences reported.
Key Takeaways for Future Customers
- Check Monaco Coach Corporation reviews for recurring issues with parts, electronics, and dealer service response times.
- Expect helpful moments from tech support but be prepared for long hold times and slow parts follow-up.
Negative Feedback / Risk Areas
- Frequent complaints about customer service, delayed parts, build sheet requests ignored, and quality problems like AC, generator, and wiring faults.
- Many cite poor follow-up and long hold times; fewer comments concern billing or refunds rather than product support.
Positive Feedback
Some reviewers note low price level, value discounts and special offers, and instances of outstanding service fixing dash warnings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Monaco Coach Corporation has a 3.6 star rating from 3 reviews with mostly neutral sentiment and mixed experiences reported.
Key Takeaways for Future Customers
- Check Monaco Coach Corporation reviews for recurring issues with parts, electronics, and dealer service response times.
- Expect helpful moments from tech support but be prepared for long hold times and slow parts follow-up.
Negative Feedback / Risk Areas
- Frequent complaints about customer service, delayed parts, build sheet requests ignored, and quality problems like AC, generator, and wiring faults.
- Many cite poor follow-up and long hold times; fewer comments concern billing or refunds rather than product support.
Positive Feedback
Some reviewers note low price level, value discounts and special offers, and instances of outstanding service fixing dash warnings.
Media from reviews
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Verified ReviewerResolved: Holding tank problem
Posted in wrong place..
Can't reset holding tank values in Aladdin system in 2004 Monaco Signature Chateau. I can get to program but can't reset values.
Dash warning light 2008 monaco camelot
Called monaco about a warning light on the dash. They told me what it was.
I fixed it. Outstanding service
User's recommendation: Buy a monaco Camelot
Trouble shooting cab ac
Air blows out of the dash, it is not cold. Dealer unable to diagnose problem, can you help??????????????..?????????????????????????????????????..
Preferred solution: Technically support
Deflated air ride system. I have a 90 Monaco Custom Royale sitting 2 years and I need to know if it cab be pumped up without starting the engine which needs some work?
Not really pissed, just looking for some help as I have been told there is an air connection somewhere for emergency use
Rear running lights are not working
We could not locate fuse or relay for rear running lights
Build sheet request
I have requested my build sheet about 6 time now and other than an automated response I receive nothing.
- Well built coaches
Preferred solution: Let the company propose a solution
Disconnected
Phone call disconnected need help
Phone sucks
- Put on hold twice; queue 11 then 13.
- After about 15 minutes on hold, 'something went wrong, please try again' appeared both times.
Twice put on hold with 11 in the que tge first time and then 13 tge 2nd time. Both calls once it got down to about 5, "something went wrong, please try again" msg came up. Both times after around 15 minutes on hold
Don't stand behind their products
- Poor service from parts; they damaged a fender and won't replace it.
- After months on-hold, they destroyed the mold and won't make a new fender.
Poor quality and terrible communication from parts department. Broke a fender on a 4 year old coach from a tire blow out and after spending hours (over 6 months) on hold, promised to be called back (multiple times...never was), then having to call in multiple more times and at the end of it all, they decided they didn't want to make me a new fender and destroyed the mold (yes....after knowing that I needed a new one).
Now I'm stuck with a otherwise great looking coach with a big old fender MISSING and they won't help me.
I even offered that if they'd make them I'd buy multiple fenders just to make it worth their while. Will NEVER buy a Monaco again, they don't stand behind their products.
Preferred solution: Deliver product or service ordered
Never Purchase a Monaco Coach U will Hate
- 2004 Monaco Diplomat has several failures (mudflap, wipers, fridge).
- Cosmetic issues: cracked fiberglass, leaks, broken shades.
- Monaco gave no reply.
We bought a Monaco Diplomat in 2004. On our first journey from the dealership the rear mudflap fell off and the Windshield Wipers quit working. The generator start switch has failed as well as the refrigerator.
The fiberglass side of the full body paint is checkering and fracturing. There are literally 1,000's of small crack in the sidewalls.
The sink faucets were leaking and the window shades broke. The is a buzzer coming from under the dash that no one can find. The heater and air conditioning only work when it wants to - not when I want it to.
Now the latest problem is the coach has been sitting all winter in storage. It hasn't moved, yet the electric window shade bracket broke and dropped the shade only catching it by the motor wire and the entry door will not close when the coach is level.
What does Monaco say about all of this? Nothing. Not their fault. I have an idea - DON'T BUY A MONACO
Never Buy a Monaco Again!
- Exhaust bolting failed; exhaust nearly fell off.
- Three windshields failed; leaks remain.
- Transmission failed at 33k miles.
- Poor customer service.
From the day we took our first shake down cruise to the day we turned it in, 3 years later, this Monaco Camelot has been a royal pain in the *** The exhaust system nearly fell off due to improper bolting, we have been through 3 windshields, it still leaks very badly, transmission failed at 33k miles, a bad injector on Cummins ISL, Sani-*** macerator was a joke (we finally removed it and threw it into the desert), water pump failed, and a whole list of other smaller items.
In short, we are pissed and we think Monaco should be raked over the coals.
And don't get us started about their customer service!!!
Holiday rambler presidential 5th wheel
- Over 50 defects: rusted frame, swelling floors, leaks, mold.
- Awnings won't roll up right; step bent; buyback suspected.
went on the assembly line same time as fema trailers this has been the trailer from *** we were at the plant in indiana for 2 weeks in florida for 2 weeks over 50 things wrong with it rusted frame leaky windows hot water heater air cond refrigerator fireplace burning the trailerthey put a washer in said there was no laks there was no water pipes mold swelling floors very bad service at indiana plant awnings wont roll up right they fixed them now they are worsestep is bent i really think this trailer was a buyback not anew one
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The worst customer service ever!