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Requesting for my survey screenshot I have to submit in my school

5.0
I have done with my survey I have forgotten to take the screenshot of my survey I have to submit in my school
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#4564383 Review #4564383 is a subjective opinion of poster.
Preferred solution
Requesting for my survey screenshot

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Customer Service Horrile - Inability to Cancel Subscription

2.0
Original review updated by user Apr 20, 2023
In order to get my employer up and running, I used my credit card to get going. This sign-up is a subscription that renews annually. When our division was cut from the organization during layoffs, our emails were turned off which disallowed me to access my email for double-verification and access to turn off my subscription renewal. 3 months after my last day, I was charged $900. And was given the party line... No refunds. And, after explaining that I did not have access to the email I used to sign up for the service, or a double-verifiction device, they still told me to access the account to cancel the service, that I was unable to do. I also explained that In Illinois, there is a law regarding automatic subscriptons requiring 30-day notice before renewal. Without having access to my former company e-Mail, I did not get notice. Survey Monkey customer service simply repeated the party line and ignored customer needs. Never again will work with this company. User's recommendation: Do not expect to speak with anybody - They will not help you.
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#4529519 Review #4529519 is a subjective opinion of poster.
Pros
  • Good selection of products
Cons
  • Product marketers not consumer marketers
  • Bad customer service
Loss
$900
Preferred solution
Apology

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