Manufacturer: Molly Maid Category: Cleaning Service Clear all filters (26 of 26 reviews match)
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They are not the people you want to clean your home .Though they may be insured just gives them the excuse for things to go missing or break and for them to say ,excuse me ,I was upstairs and your 19th century vase just shattered because the cord from the vacuum was wrapped around the little end table and I pulled on it ,I am real sorry miss ,What they didn't know the Vase had my great grandmothers mother inside and gets even better they...
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MollyMaid

MollyMaid I am sorry to hear about your recent experience. I have reached out to the local Molly Maid owners near your city. At this point I have not been able to determine which owne...

They came to my house today the price was supposed to be $81 they got here an hour and a half late they couldn't do certain things which I wasn't aware of I did half the work work if not all then after they got here late they did a horrible cleaning job then the lady said I owe them $232 I said call the police cuz I'm not paying you that was not our agreement like an *** I should have called the cops cuz they scam me I took pictures of...
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Anonymous

Sondra Molly Maids are a Scam artists..Your better off doin it on your own .If you see them trying to put flyers in your neighborhood call the police ,worse then telemarketers agency...

I have tried to rectify the issue with this company twice.they sent somebody out to do a deep cleaning twice. I am in shock their definition of clean mike animal Corral's are cleaner. seriously! the photos I have are exacerbating just to look at them and to live in this mess.and the biggest part of all over $300 for a deep cleaning and they even use the same rig from the toilets on the counter tops. I have video and photograph.I don't know where...
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Under no circumstances should you use this franchise!!They caused a flood in our cottage and after three months of emails, insurance adjuster and contractors quotes they are denying responsibility. They cleaned on Tues and when we arrived on Fri the cottage was flooded and the water was still overflowing in the toilet. When they provide a quote stating fully insured and bonded, they DO NOT stand behind their advertising. Our quote came in at...
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I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not impressed. Would not rehire. I had them come do the windows and fixtures. One guy was great and the other was "in training" and did a poor job. I've been having to redo the work. Also had them come clean the house before we moved in. Shower was not cleaned at all. Details were missed. Not...
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1.7
I liked
  • Lead guy who cleaned the windows was great
I didn't like
  • Guy in training for window cleaning
  • Way the ladies cleaned bathrooms
#916036
Very poor cleaning, poorly equipped, poorly trained, chatting most of the time, not delivered at time promised, borrowed cleaning tools that were not returned, poor value.No response to several calls in. Annoying answering service repeatedly asking me the same questions. I will never use them again. Very poor cleaning, poorly equipped, poorly trained, chatting most of the time, not delivered at time promised, borrowed cleaning tools that were...
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MOLLYMAID-CANADA.INC

MOLLYMAID-CANADA.INC Hello,
Thank you for bringing this issue to our attention. Our service is guaranteed and we would like to resolve your concerns. Please call our Support Office at 1.855.263...

1.2
I liked
  • Friendly supervisor
I didn't like
  • Came late
  • Poor customer service
  • Service quality
#915791

My family hired Molly Maid to clean specifics rooms, but they don't seem to know which ones to clean still. I came home to find my bedroom (a room not meant to be touched) clean. This would seem like a good thing, but it is not. Many things in my room were misplaced or completely missing, including personal items. I feel like my privacy was taken away by these maids and I'm upset about it. I never trusted them from day one and this experience...
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I had recently had surgery and could not do my usual housekeeping chores, so I set up a cleaning appointment with Molly Maids. I wanted three baths cleaned, tile floors mopped, and carpets vaccumed. They did a horrible job cleaning the showers in the bathrooms, and my son had to re-mop the tile floors after they left. They left sneakers tracks all over the kitchen floor as they did not wear protective booties. I paid 200.00 and informed...
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Anonymous

Anonymous WTH I LOVE MOLLY MAID

Molly Maid services has been cleaning my house for 10 ish years and they have repeatedly stolen things. They have stolen expensive makeup and expensive, wireless speakers! Watch out for some of their employees. .
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Anonymous

Bella if they were steeling and you were aware of it... WHY did you continue their services????? that makes no sense... no matter what they should have been out after the first time...

First of all NO ONE called me to set up time when team would be at my home.I was not at home and received a call that they were waiting for me. I arrived at home 9:15 a.m. Every single item that they cleaned was moved and NOT put back where it was. I was told they could not move appliances out, so I MOVED them and she cleaned behind them. They were done at 11:15. $80/hour times 3 is $240?? RIGHT??? I was CHARGED $300. I called and left message...
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