Manufacturer: Molly Maid Category: Cleaning Service Clear all filters (26 of 26 reviews match)
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I contacted this Molly Maid about 1.5 weeks ago regarding a deep clean for my house that I am getting ready to put on the market. After telling them this information, I specifically asked them to clean all 3 levels (basement, main floor, and bedrooms upstairs) as well as appliances, etc. Everything that is typical for this situation. I had a deadline, which they were aware of, and did work to accommodate this. The house was scheduled to be...
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Horrible horrible horrible !Waste of money 2 hours and all we asked for them to clean 4 rooms and this is what they left us !! Sticky counters , garbage left , among many other stuff !!Do not use this crook of company !!
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LadyScot

LadyScot Did you specify exactly what they were to do?

1.0
#994106
I called Molly maid of burbank and asked for a quote, give them my sqf (home is 600) they said 126 2.5 hr 2 people and asked for my credit card upfront...I agree..then the bill came they charge me 210$ for a 600sqf home. I called complained and a person calling it self "maxime" told me no 126 if for 1.5 hr... I explained my daughter was present and hear the conversation and that not whaat I was told or agree to...Maxime said call you bank and...
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1.2
I didn't like
  • Work was of quality
  • Dishonorable billing prectices
#986921

Molly Maid House Cleaning Service Review

#893542
They suck.. I hate Molly Maids.. The Ruin my floors.. Plus they fire great workers too.. I had a team specifically for me.. The office never notified me about another team coming to my house.. I was upset so I called them and they told me they fired an employee.. Why would u tell me that!!.. I never had a problem with team 1
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Molly Maid House Cleaning Service Review

#890745
£180...& they were like the "S.A.S" IN & OUT LEAVING A TEAIL OF DESTRUCTION. ...WINDOWS NOT CLEANED LIKE I WAS PROMISED. ... gave my house a quuck "cat lick" then gone..not using these again
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Molly Maid House Cleaning Service Review

#889765
5.0
I was very pleased with Team #6 they are right on schedule work quickly did an awesome job on my bathrooms my mirrors my Upstairs Downstairs was very pleased with their service and I am requesting for team #6 to come back weekly
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I decided to use Molly Maid to do a cleaning of my basement suite as I was having a tenant move out and a new one moving in. The original price I was quoted was $172.50. I already had thought this was a fairly expensive for what I required but reluctantly went ahead with the cleaning. The basement suite is 750 square feet and my previous tenant had left it in good condition. When I checked my credit card statement, I was surprised to see an...
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Anonymous

Anonymous Thank you for bringing this issue to our attention. I see you are located in Langley, so I would ask you to please call our Canadian Support Office at 1-855-263-6243, and we ...

I am thinking I am due for 2 more surgerys.. I might get molly again.. Stephanie was very prompt along with gabby and katelyn.. I could go on and on.. I would be here for days.. how much me and my hubby appreciate the 2 of them.. the house was imbarrassing so much I hated my husband to see it.. well they did a extremely good job.. hope to use them 2 again and again it is worth it.. thx again to the 3 gals and have a nice holiday.. Marsha and...
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While working on both days, their office called them several times asking them to go to another home once done with me!!! I think Molly Maid is too busy and don't have enough staff. I also don't think they understand what a deep clean really means. I wouldn't use them again. Towards the end of the 2nd day they broke a lamp that is worth a lot of money. I was charged a bit over $1,000.00 and I don't think this is a reasonable price. Their...
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You charged me over $200 to clean a very small house. $218 to be exact. That means it took two people over 2 hours to clean a three bedroom, 2 bath house! I thing the square footage is around 1000/1100 IF THAT. One bedroom was completely empty by the way. So really it's cleaning two bedrooms and two small bathrooms, the living room and kitchen. I cannot believe this is how you would treat a first time customer. You expect me to come back...
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I was pleased when I hired Molly Maid - the lady who came out made it sounds like my house would be cleaner than ever before. I was "sold". However, so many things went wrong - I had specifically told the gal who came for an estimate that the wood floors could only have a certain cleaner used on them. When the ladies arrived to clean, I had many products out that I wanted them to use. I forgot to put out the floor clean that had to be used...
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I told the girl when she came to the house to give a quote that I wanted a complete "Fall Cleaning". She said we clean everything, we wipe down woodwork, everything will be done. She did say it won't smell clean because they use enviro-friendly cleaning agents, you'd never know there were there, because there was absolutely no 'clean smell'. What they DID NOT DO was: Wipe down walls or cabinets, move sofa and chairs away from the walls so they...
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1.3
I didn't like
  • That i did not get what i asked for
We hired Molly Maid to clean our rental after the previous tenant moved out. They left mold in the bathroom tubs and showers. They left the entire floor of the house covered in dog hair. And they supposedly spent 3 hours scrubbing the decorative paint off of our kitchen cabinets, costing us $1100 in repairs. All of this damage while charging us $900. Our new tenants moved in and sent us multiple pictures of the filth left behind from Molly Maids.
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1.0
I didn't like
  • Lack of interest in an unhappy client
  • Service quality
  • Horrible cleaning job
#939301