Skip to content
  • Login
Mohegan Sun Casino

Mohegan Sun Casino

www.mohegansuncasino.com
What is your customer experience with Mohegan Sun Casino?

Mohegan Sun Casino Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Mohegan Sun Casino has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Clean air.
    Cons: Supervisors play race card to anyone they like to.

  • Recent recommendations regarding this business are as follows: "Don't try to call they don't get *** done".

David H Sed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They play the race card when ever they feel like it

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The supervisor and security are screwed up at the security point to go into the venue. Any woman or man who has a wallet with chains and purses with chain straps or big buckles, save your time.

Because of my wallet that had a chain on it, I was told that it could be used as a weapon, and they allowed several women into the arena with purses with chain straps and jewelry that could be used as a weapon. I could either hand over my wallet or leave, and I looked at him and said I will not hand my wallet over to a complete stranger, and I said I am leaving. If you have any of these, save your time and don't bother to have any of these items on you or with you.

Prohibited Items and Security

For the safety and enjoyment of everyone at an event, anyone entering the Arena is subject to a reasonable search. This includes, but is not limited to, bags, purses, coats, and hats.

Guests are prohibited from bringing the following items into Mohegan Sun Arena:

any sort of chains, including wallet chains

anything with spikes (jackets, chokers, boots, jewelry)

backpacks

balloons

basketballs

beach balls

biker jackets (cuts) that have a gang representation on them

coolers

face paint, non-medical face masks

firearms or weapons of any kind

firecrackers

folding chairs

food, except for certain medical conditions

go pros

glass, plastic, or metal containers

glow sticks/LED lights

illegal drugs

iPads

knives

laptops

Mohegan Sun giveaway items

noisemakers or horns

outside food

outside non-Mohegan purchased alcohol (nips, bottles, all solo cups)

packages or any items the contents of which are not displayed

parcels

Polaroid cameras

professional quality camera equipment

selfie sticks

signs (excluding WWE wrestling events)

streamers

strollers or baby seats

tablets

umbrellas of all sizes

video or audio recorders

water and/or beverage containers

flags & banners

The venue management reserves the right to restrict any other items that could pose a safety hazard or restrict the enjoyment of another guest. Any prohibited items may be returned to a vehicle or disposed of properly.

At the discretion of venue management, certain items may be left at the bag checks at either entrance to the Arena. Management also reserves the right to inspect personal belongings of a suspicious nature.

View full review
Pros:
  • Clean air
Cons:
  • Supervisors play race card to anyone they like to

Preferred solution: Apology

1 comment
Guest

Where’s the r@***e card?

Anonymous
map-marker Barnstable, Massachusetts

Refund your check

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Just trying to find someone to talk to it's ridiculous all im trying to find out is where my check is if they didn't mail it give it back to my account simple as that.

View full review

User's recommendation: Don't try to call they don't get *** done

Anonymous
map-marker Coventry, Connecticut

None of your technical outdated website information works or links

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It's near impossible to get a hold of anyone at the casino that knows anything about technical trying to just log into my account gave them updated information at one point while I was there and still can't get a hold of them I responded to your previous mail in detail and you're still looking for more information there is so much wrong with that casino they really need an outside diagnostic done

View full review
Shannelle Oxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

In all the reviews and encounters I have had in person with many upper staff from the casino nothing has ever been satisfied or resolved

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Feel free to call it's much easier 860-271-**** I have written numerous times your email and website technology is ridiculous one does not lead to another you cannot find the correct email address you have to continue to repeat yourself I could go on and on why don't you just call most of it is constructive but I'm in a real foul mood

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article