Manufacturer: Mohawk Industries Category: Warranty Clear all filters (2 of 2 reviews match)
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You are so right, Mohawk does not care nor does the company you purchased the mohawk carpet care - their response to me was your warranty is with Mohawk. Really? that is why I bought from you because you are a reputable company and stand by the products you sell or...
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Anonymous
lee fintel

I have a major problem also with Mohawk Carpet. I bought the SmartStrand carpet from Mohawk with a 25 year warranty. Purchased this carpet 18 months ago and it is terrible. It...

Product
Mohawk Industries Carpet Warranty
#952014
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Be very careful dealing with Mohawk Industries and their warranties. If you don't have receipts from PROFESSIONAL carpet cleaning services for every 18 months you have the carpet, Mohawk will summarily reject your quality complaint. If you clean your carpet yourself,...
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Laura.from.Mohawk
Laura.from.Mohawk

Hi Dennis, I'm Laura with Mohawk Flooring--I saw your feedback on another as well, and I just wanted to say again that I'm very sorry for your experience with your carpet. A p...

Anonymous
unhappy mohawk consumer

Having a big problem with the poor wear of Mohawk smart strand carpet. Installed 8/13 in the master bedroom of a seasonal residence for 2 adults. The carpet looks wooly, soile...

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Mohawk Industries Carpet Warranty
#833109
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