Anonymous
map-marker Edmonton, Alberta

Mogo complaint

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
So its been 3 days n no one from the mogo team has emailed me in regards to victoria loocking my account n stealing my money victoria is a lady that claims to work for mogo n refudes to give me my money 420 dollars
View full review
Benedict R Geo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Harrasment n bullyingn theft by mogo team member

A lady by the name victoria started harrassing me n threatning me n also closed my account for no reason. I gave no permission to close my account or take the funds out. Id like my account reopened. Iv done nothing wrong. N when asked to provide my ID i did n then she still refused to let me hhave access. Its becuase victoria took my money n that is a crime of theft n fruad.great way to make money by referalls if mogo doesnt steal it back.
View full review
Loss:
$420
Pros:
  • Great way to earn money by referalls
Cons:
  • Victoria will fruad you beware

Preferred solution: Full refund

User's recommendation: If vistoria starts harrassing you call the cops

Benedict R Geo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Staff bullying by a mogo team member

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Iv been a vistim pf theft n bullying by a member of your team i originally started getting harrased over a year ago by a lady there n she was very rude n dissrespectfull. I was using mogo as a side hustle n recruting new custumers for a 5 dollar paymeant per referal n accumilayed 420 i put all invested in bit coun. I have pleaded w this lady to give my money n she was willing at the begging over a year ago but i wanted to be civil n keep building my mogo account n work things out. She harrassed me till i finnally gave in n sent my iD but then she wanted other things n told me i wasnt aloud to use a free text number app as contact. So i gave her my labd line n since then she wont give me my money or access to my mogo banking. I would like to have this lady charged n held accountablle for her aggressive manner in dealing with custumers n will be pursuing crimminal charges against this lady. Her name is victoria.
View full review
Loss:
$420
Pros:
  • U can stash n earn bitcoin n get added funds by referals
Cons:
  • Mogo member stole my money n harrassed me n locked my account

Preferred solution: Id luke to have accsess to my mogo account iv got iD n id like a lady that works for mogo criminally charged she goes by the name victoria. N is very rude n dissrespectfull harrassing n threatning

Phil C Cem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never got my promotion

Was 20 dollar promotion to sign up with EQ bank. Never got nothing . Everything was exactly done right to get it . Emailed mogo 4 times , not even a email or phone call back. .
View full review

Preferred solution: My 20 dollar bonus

Mike C Ryy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service or lack thereof

Mogo Finance Technology - Customer service or lack thereof
This company's website goes on and on about how they care about you and will do whatever they can to help, that's *** I have had now 5 not 1 but instances in which they have double debited my account, or debited and returned the funds and then charge me NSF fees. I have screen shots and printed copies showing that not only were the funds there I had a large amount on top that would have covered it regardless. If that isn't enough there's no way to contact them except their automated messenger, which takes on average 48 hours before a reply. I've dealt with 6 different people in that office 3 of whom have actually threatened me with legal actions over 1 missed $68 payment THEY *** up. After days of fighting each time I was offered to have 1 payment skipped in the future, between their nsf and my banks nsf (totalling $70 accumulative per instance X 5 = $350) and I'm accused of being g unreasonable. AVOID MOGO
View full review
Loss:
$200

User's recommendation: RUN

Susan M Fsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verification methods

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They've asked for my ID. Said it would be resolved in 2 days. Been 2 weeks. Nothing. No humans? Really hard to work with. This is for trading. HowDontDont difficult. !!!
View full review
Pros:
  • Dont have any
Cons:
  • Takes 6 monnths and now a verification process that takes longer
  • No morals wont help when unable to make payments

Preferred solution: Let the company propose a solution

User's recommendation: don't bother with their wealth trading platform. It's not worth the frustration.

1 comment
Guest

The company reached out to me and very clearly explained a glitch that it caught. My ID was in its Legal name but I used a shortened version.

The representative stated this was important to their situation in putting out the application. I found it reasonable and withdraw my complaint.

Thank you. Susan M.

Gunhjeet L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money grabb

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
For the past yr I gave them 2200$ on a 2500$ loan 200$ a month and this is just for admin costs the principal never goes down in pension so for the rest of my life I will pay them 2200$ a yr cause they need the money for bonuses and parties
View full review
Loss:
$2200
Cons:
  • No morals wont help when unable to make payments

Preferred solution: Let the company propose a solution

User's recommendation: No morals stay away

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article