John J Dil

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Poor customer service

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Customer service from corp is nonexistent. They do not answer the phone nor do they return calls.

Web account access is horrible.

Still cannot access my account. No one at the location can help. Told me to call corp. Again, corp never returned my calls.

Site Manager #1 gave me information and instructions that were opposite to what site manager #2 told me.

Employees told me to speak with manager #3 "if she shows up for work at 6:00 pm" Seems as if she comes to work when she wants due to some supposed childcare issue.

The wash quality is poor. Must hand wipe off the entireRead more

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Pros:
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Cons:
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Preferred solution: I would like the company (corp for that matter) their act together.

User's recommendation: Dont expect any customer service and never try to contact corp for anything.

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