Pablo C Hcs

Unfilled order; money stolen

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Updated by user Aug 10, 2020

As of August 2020, this matter remains completely unresolved. No attempts to reach-out to Modnique have been responded to. A lawsuit may be warranted.

Original review Jul 11, 2020
Ordered a too good to be true item prior Covid 19, there was ample time to ship it before it was considered a crisis. They failed to do so... I contacted customer service specifically Lauren who said that they would be send “after the pandemic is over,” whatever that means... here I am months later, the site is down, customer services is completely radio-silent, still no item and I'm out hundreds of dollars in unfilled orders. I’d be interested in filing a lawsuit jointly with any other similarly aggrieved customers.
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Loss:
$1200
Cons:
  • Ordered items never delivered

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away completely!

Martina Awf

SCAM - MODNIQUE.COM IS STEALING MONEY

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SCAM, SCAM, SCAM - I ORDERED AND RECEIVED JEWELRY. AFTER I RETURNED PART OF IT, I RECEIVED A STORE CREDIT FOR THE AMOUNT. AFTER CHANGING OWNER, THEY STOLE MY STORE CREDIT OF ALMOST $350 WITHOUT EVEN NOTIFYING ME OR GIVE ME A DEADLINE TO USE IT! I AM SURE I AM NOT THE ONLY ONE WHO GOT RIPPED OFF THAT WAY, AS MODNIQUE DOES NOT HAVE A PHONE NUMBER TO CALL THE CUSTOMER SERVICE! FILING COMPLAINT WITH THE TO FTC!! CUSTOMER SERVICE IS VERY IGNORANT AND CARELESS!! DON'T TAKE RESPONSIBILITY! PLEASE AVOID, AND WARN OTHERS!!! SCAM, SCAM, SCAM, SCAM, SCAM.
View full review
Loss:
$350
Cons:
  • Bad customer service and scam
Reason of review:
Problems with payment

Preferred solution: Full refund

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