Product: Modlily Shirt Clear all filters (82 of 82 reviews match)
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Modlily in Orange Park, Florida - Terrible

1.0
Details
I was lucky when the shirt turned out to be junk I got in touch with my credit card company and they cancelled the payment.
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Review
#1661701 Review #1661701 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Bad quality

Modlily - Cannot reach customer service!

I needed to get an exchange on a shirt, but their return steps are a joke! You put the Order number into their system to try to get into their return system and it loops you back into the login screen. Last time I order from this company! Wtf
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Review
#1621227 Review #1621227 is a subjective opinion of poster.
Product
Modlily Shirt
Cons
  • Return steps online dont work
Reason of review
Poor customer service
Loss
$29
Preferred solution
Ability to return item for a refund
Tags
  • Impossible Return Criteria

Modlily - The product I ordered will not get here for July 4th

I want to cancel my order M1906210556453830 I wanted it to get here before July 4th but it will not according to your time frame so please cancel the order. Julie Widett
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Review
#1564905 Review #1564905 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Order processing issue
Loss
$26
Preferred solution
Full refund

Modlily - BAD COMPANY

1.2
Details
Modlily - BAD COMPANY
Ordered 2 shirts in the largest size they have but they were too small, not using USA sizes. They took a long time to arrive. I started the online return and there are a lot of hoops to jump through including taking pictures of you wearing the clothes. I did all of that but when i went to complete it i keep getting the message "object, object" and i can't complete the return. The number for customer service is in a foreign country. They have never responded. I think that it may have to do with i wanted my full refund returned to my pay account, i did not want store credits. The material they used is weird.
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Review
#1558200 Review #1558200 is a subjective opinion of poster.
Product
Modlily Shirt
Cons
  • Not receiving my product or a refund
Reason of review
Return, Exchange or Cancellation Policy
Loss
$57
Preferred solution
Full refund
Tags
  • Falsely Advertised Clothing

Modlily - Never again

1.4
Details
I ordered six shirts same size, three fit, three did not. Filed a ticket for full return (said in writing full return). They wrote back, thank you for excepting partial return price. Can’t get a hold of them. Shirts are of no use. Don’t buy from them!
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Review
#1302000 Review #1302000 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy
Bought two shirts neither one fit. Then they charged me again. For same two shirts. You can’t return them they are in China and it cost as much or more to return to China. Wish somebody had told me before this is on Facebook and it’s really a bad company do not buy...
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1 comment
Anonymous
#1484963

You should have wished that you were smart enough to Google a business before purchasing orders in China.

Review
#1248231 Review #1248231 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Not as described/ advertised
Thank you everyone for your reviews on Modlily. I was so excited to order shirts from this company until I read the reviews. Nothing good was said about this company, it's products or the customer service....NOTHING! I was able to save myself lots of money, time and...
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Review
#1232339 Review #1232339 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Good quality
I am trying to return a shirt that was too small and can't seem to find out how to return it and who to return it to. Please help. Why do I have to have one hundred words. I just want someone to contact me. This is getting ridiculous. Why is there no information in the...
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Review
#1224252 Review #1224252 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy
Loss
$20
Preferred solution
Full refund
Their clothing is inexpensive, but it all runs very small and is thin material.They try to negotiate with you when you decide to return the goods. Their return process involves multiple roadblocks and after three months, I still don't have my refund. Their website is...
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1 comment
Lpoolesc
#1493983

PLEASE file a complaint with econsumer.gov.It's free and they will try to get your money back as well!Our government is tracking these companies!

Review
#1191011 Review #1191011 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Return, Exchange or Cancellation Policy

Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily - Bad fitting clothes cheap material

I ordered 3 shirts from this website. I liked 1 of 3. 1 was super short 1 just didnt fit right and was super not true to pictures. Material is cheap. Dissapointed. Wont order again.
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Review
#1175108 Review #1175108 is a subjective opinion of poster.
Product
Modlily Shirt
Reason of review
Bad quality