Product: Modlily Jacket Clear all filters (12 of 12 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
I paid over $150 for 3 items , which I returned and only got credited back 80%...first offer from them was 50%....What???????I have never dealt with anything like this before!!!! I have sent them message after message and this has been going on for months now!! I will...
View full review
Review
#1209409 Review #1209409 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Modlily - Great results

Modlily - Great results
Sorry folks but after waiting for my order since Oct 23th my jacket came today (Dec 6th). Though I can’t wear till spring I’m thrilled.
View full review
Review
#1143307 Review #1143307 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Problem with delivery
1.6
Details
I am having a serious issue trying to return items.It is impossible to get any help and all the things I try on their web site send me back to the same screen! I have even tried "forgot your password" and when you submit this they say they will email you with the info...
View full review
2 comments
Anonymous
#1309305

i am having the same nightmare of trying to return 3 items. I used their sizing chart and what was sent is so off from the size. I can't even get a response from them.

View more comments
Review
#1026503 Review #1026503 is a subjective opinion of poster.
Product
Modlily Jacket
Pros
  • Some of their original designs
Cons
  • Sizing charts which are completely incorrect
  • Difficulty in contact ref a refund
Reason of review
I am trying to return 2 items to get a refund in pound sterling of £70.70. The sizing on your web site is inaccurate.
Loss
$71
Preferred solution
Full refund
Tags
  • Long Delivery Times
2.0
Details
Modlily - Cannot contact company to return item
I ordered an long fleece lined denim jacket for $45. It is two sizes too small. There is no invoice attached with the item. I went back to my email confirmation to get order #. They tell me to submit a ticket in order to return an item and my order # does not exist....
View full review
2 comments
Anonymous
#1386433

I was one click away from ordering from Modlily but after reading the reviews, I will NOT BE ordering from this company.

I'm sorry that the consumers were dubbed. I hope the consumers are refunded their money. Again, thanks for the warning!!

View more comments
Review
#1005957 Review #1005957 is a subjective opinion of poster.
Product
Modlily Jacket
Cons
  • Terrrible return and exchange policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$46
Preferred solution
Full refund
Tags
  • Sizes Are Misrepresented

Modlily Jacket Review

1.0
Details
Defective clothes. Even though I compensated for the larger size jacket it did not fit. Modlily refuses to refund my money.. Do not believe their free returns advertising. Poor business ethnics. Paypal and amazon should disassociate thenselves from this company.
View full review
Review
#1003402 Review #1003402 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Return, Exchange or Cancellation Policy

Modlily - Do not buy from ModLilly

The merchandise is really cheap and the sizing is way off. A jacket I ordered had the pockets sewn on the side seam so the pockets opened on the back of the coat. The material smells really odd. Like petroleum. One of the items arrived with a little bit of blood on the fabric. Oh - and you can't return anything. I've submitted numerous tickets on the web site and have tried to use the live chat which isn't "live". I've complained to Facebook to take down ModLily's ads as the whole company is clearly a scam. I'm disputing the charges with my credit card company since I can't return the merchandise and I'm hoping for a full refund.
View full review
Review
#989326 Review #989326 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Bad quality

Modlily Jacket Review

1.0
Details
Terrible quality.... Company will not return it what a waste of money
View full review
Review
#983781 Review #983781 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Return, Exchange or Cancellation Policy

Modlily Jacket Review

1.0
Details
Do not buy from this company. Quality is bad size chart is way off. Size are 3 sizes to small. Then they wont exchange product when they are too small. Horrible company dont waste your time or your money.
View full review
Review
#980999 Review #980999 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Not as described/ advertised
3.4
Details
I ordered a full length denim jacket for my wife and an email came to me on the 11th and said they had shipped it. I waited for 10 business day and it never arrived. I have never had to wait more then 7 business days for anything in America which I have ordered for...
View full review
1 comment
Anonymous
#1263280

Got scammed-super poor quality, way too small, not as described. Fighting to get my money back. DO NOT ORDER from them!

Review
#979363 Review #979363 is a subjective opinion of poster.
Product
Modlily Jacket
Pros
  • Price and dress style
Reason of review
Good quality

Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts

Modlily - Jacket Review

1.0
Details
Finally after a month-and-a-half I received order from modlily. 4 emails later and I received this really cute swing jacket. The sleeves and shoulders are sweater material. I wore it last night to a Christmas party and noticed it was falling apart after wearing it for about an hour. Shoulder sweater material separating from the jacket material. Was also fraying. Moral of this story? DO NOT ORDER FROM THIS COMPANY!!!! THEY ARE TERRIBLE!!!!
View full review
Review
#971295 Review #971295 is a subjective opinion of poster.
Product
Modlily Jacket
Reason of review
Bad quality