Product: Modlily Dress Clear all filters (433 of 433 reviews match)
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Modlily in San Marcos, California - Very poor quality

1.2
Details
The two dresses I ordered are of very poor quality. The material is inferior and is uneven. The bodice is twisted to the side and the sides do not match. The pictures of Modlily’s clothing is not even remotely what the customer receives. The clothing is extremely cheap and poor quality.
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Review
#1686574 Review #1686574 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised
Preferred solution
Full refund

Modlily - Credit card not credited on returned item

I retured a dress to you a few weeks ago and my credit card has not been credited. Please respond to this matter. Melinda Smith 1325 CR 280 Shubuta, Ms 39360 Email msmith3363@gmail.com
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Review
#1685528 Review #1685528 is a subjective opinion of poster.
Product
Modlily Dress
Pros
  • None
  • Trendy clothing
Reason of review
Order processing issue
Preferred solution
Full refund

Modlily - Very disgusted. Can't find out how to locate you to return items.

1.0
Details
You sent me two items. They are the same and do not fit. How do I return them. You did not send an invoice with the purchase.
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Review
#1637545 Review #1637545 is a subjective opinion of poster.
Product
Modlily Dress
Cons
  • Poor customer service no response
Reason of review
Not as described/ advertised
Loss
$80
Preferred solution
Full refund
Tags
  • Please Answer My Email

Modlily - Payment information

Order No.: M1907282330173692, Order Date: 2019-07-28, Order Status: Waiting for payment I cannot enter my payment information. Please advise.
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Review
#1604962 Review #1604962 is a subjective opinion of poster.
Product
Modlily Dress
Pros
  • Look of clothing
Reason of review
Problems with payment
Loss
$35
Preferred solution
Need to pay

Modlily - Not going to buy again

2.2
Details
Can't return anything, password isn't good, then it sends you a blocked email to reset your password, can't even contact the company, all sites are blocked. No invoice in the package, I had to just donate the clothing I bought that was to big because I can't return it. NEVER going on this site again.
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Review
#1545309 Review #1545309 is a subjective opinion of poster.
Product
Modlily Dress
Cons
  • Did not contact me with important return information
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Full refund
1.0
Details
I had thought about buying from this company for some time, but wondered about their clothing quality since their prices were so low. Well..you get what you pay for! I bought 2 dress; one looked like a clown outfit; the other smelled like cigarette smoke to the hilt!!...
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Review
#1449450 Review #1449450 is a subjective opinion of poster.
Product
Modlily Dress
Cons
  • Clothes
Reason of review
Return, Exchange or Cancellation Policy
Loss
$65
Preferred solution
Full refund

Modlily - Scammed

My name is Patsy Chambless and i was SCAMMED by Modlily! Received two of the same dresses and that is not what i ordered!! First of all the quality sucks!! I ended uo keeping the two items that finaly showed up in my dooorstep after retuening the package three times!! My bank would not refund the 120.00 even though i was ripped off. Please take heed on what im stating in case you are dumb enough to order from this SCAMMED company!!!!
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Review
#1438043 Review #1438043 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised

Modlily in Bayport, Minnesota - No response to requests for return information.

Information regarding return address is not available. Several requests for assistance over several days yielded NO response so I gave up and donated the dress to Good Will. I will never order from Modlily again and will share this information with my friends.
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Review
#1437883 Review #1437883 is a subjective opinion of poster.
Product
Modlily Dress
Pros
  • Cheap prices
Cons
  • Refunds difficult to nonexistent
Reason of review
Return, Exchange or Cancellation Policy
Loss
$40
Preferred solution
Let the company propose a solution
1.0
Details
Dress took weeks to arrive. It was damaged on arrival and of very poor quality. I followed instructions on how to return for refund which states you have to wait for their customer service to confirm your returned item, however, They do not get back to you or...
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Review
#1353487 Review #1353487 is a subjective opinion of poster.
Product
Modlily Dress
Cons
  • Customer service will not contact you when you ask for refund
Reason of review
Damaged or defective
Loss
$35
Preferred solution
Full refund
Tags
  • return policy
  • Modlily scam poor delivery
  • Misrepresented Merchandise
  • Scam
  • Modlilly Scam

Contact Modlily Customer Service

Mailing Address:
HONGKONG YUZHEN E-COMMERCE CO., LIMITED
ROOM 01, 21/ F, PROSPER COMMERCIAL BUILDING, 9 YIN CHONG STREET
Kowloon, Hong Kong
Hong Kong
All Modlily Contacts
Look lovely ladies, I bought a dress, Size ExLarge, OMG, couldn't get it over my head, it would fit a 6 year old child, went to the consignment store, I told them please give this away, when they heard my story, they laughed so hard. Ladies, these clothes look good...
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Review
#1343920 Review #1343920 is a subjective opinion of poster.
Product
Modlily Dress
Reason of review
Not as described/ advertised